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La Quinta Inn & Suites Schertz
- Hospitality
- Schertz, TX
About this business
Location details
17650 Four Oaks Ln, Schertz, TX, 78154, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
My family and I had a great time The last day the elevator broke bytvget I was a vacation and things happen. I found the hotel to be cheaper about an hour before we checked in but I had already booked my room The staffer who Checked me in was super friendly and helpful. I apologize for not remembering her name. She was the African American lady with long hair and a friendly smile.
Business response:
Thank you for sharing your experience with us and the kind words about Candace. I apologize that one of the elevators was out of commission for a couple of hours on Sunday. The elevator company was able to get it back up and running that afternoon.
Wonderful
Exceptional
Fair
My stay was great. The front desk clerk was rude and not helpful. I needed to cancel a booking and she said she didn't know how to do it, she looked at the other clerk and she didn't say anything. Very poor Customer Service, bad attitude. The room was great and so was tge breakfast. Nice atmosphere.
Good Sheets didn't seem like they had been changed, bathroom floor unswept, & a bad smell in the room. Great breakfast!
Business response:
Dear Anonymous, Thank you for choosing to be our guest. We are very happy to see that you enjoyed our breakfast. I apologize for the cleanliness and odor issues with your room. Our team takes cleanliness very seriously and this is not the experience that we want any of our guests to experience. I would appreciate the opportunity to get more details about your stay so that we can follow up with our staff.
Very Good
Very Good
Good Even the big room was small That it was close to fast foods
Business response:
Thank you for choosing to be our guest. We are happy to see that you enjoyed meeting our staff and we hope to welcome you back to our hotel soon.
Frequently asked questions about La Quinta Inn & Suites Schertz
How is La Quinta Inn & Suites Schertz rated?
La Quinta Inn & Suites Schertz has a 3.9 star rating with 1,803 reviews.
When is La Quinta Inn & Suites Schertz open?
La Quinta Inn & Suites Schertz is closed now. It will open tomorrow at 12:00 p.m.