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La Quinta Inn & Suites Stamford New York City
- Hotels
- Stamford, CT
About this business
Location details
135 Harvard Ave, Stamford, CT, 06902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was not a good stay at all The ac did not work and the room was very hott bathroom dirty and also the room we reserve was 2 queen size beds and only got two full beds Nothing
Business response:
Thank you for taking the time to share your concerns. We apologize that your recent experience fell short of expectations and we are working hard to address the issues you encountered. We hope to have the opportunity to welcome you back for a more enjoyable future visit.
Staff not large enougj. -staffed, but very comfortable room with microwave and fridge. The staff. The two managers were excellent, but there was one receptionist in.particular who shouted about her personal problems, including that she had an appointment for another job, right there in the lobby while I was waiting for a cab. Then, I asked two very sweet, kind receptionists if they could manage to get CBS on.my TV. The one answer: since no other were customers complaining about this problem, it was too bad for me!! OK breakf... read more
Business response:
We appreciate that you took the time to provide feedback, both encouraging and disheartening. We hope to be able to welcome you back for an all around enjoyable experience. Many thanks again for sharing your concerns, as it is feedback such as yours, which enables us to improve our operation.
It could’ve been better for the price we paid The light in the bathroom took a while to turn on. At first I thought it was broken. A little smelly but the biggest problem we had was with the noise from the ac in the window. Finally around 5 am we turned it off. In my opinion, the price was too high for the room. Breakfast was good. The have a fridge in the room.
Business response:
Thank you for taking the time to share your experience from your recent visit. We apologize that your stay seemed to have fell short of expectations. We are working hard to continuously improve our operation and we hope to be able to welcome you back and deliver on a more well-rounded stay with us.
Disappointing The room smelled bad. We had to spray cologne. The cleaning lady left two dirty towels in the bathroom and when I gave them to her she didn’t apologize nor offer me clean towels. The pool. Although we had to wait to get in because they were cleaning it..pool open at 7 am but we couldn’t get in until 9:30.
Business response:
Thank you for taking the time to provide feedback from your recent stay. We are glad to hear you enjoyed the pool and we apologize for any inconvenience. Rest assured, we are working hard to prevent any such issues moving forward. We hope to be able to welcome you back soon and deliver on an all around enjoyable experience!
Disappointing
Okay
Disappointing; will avoid staying here again. In order to get to elevator from lobby there were two small sets of stairs, with no ramp, to use for wheeling luggage; had to carry luggage up the stairs. This was not fun and if someone is disabled, this would be very difficult. The room was adequate.
Business response:
We are so sorry for the inconvenience. Please know we have an ADA elevator in the lobby area to bring all heavy luggage to the guest elevators. I wish you had asked the front desk for assistance and they would have been more than happy to assist you. I sincerely hope you will give us another opportunity to serve you.
You get what you pay for, and even that seemed too much. Not a very appealing hotel. In the middle of a concrete jungle, no green space. Our hotel room wasn't dirty, but not that clean. Housekeeping MAYBE cleaned our room twice during the 5 days we stayed there and not very well. Didn't replace our towels 3 out of the 5 days. Our room was very tired looking (i.e. shelf in bathroom plaster was loose and starting to come off the wall). You have to climb stairs to access the elevators so you can't use the luggage carts from the... read more
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Stamford / New York City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you too... read more
Disappointing De ene kamer stonk en de andere had veel last van het verkeer (niet goed ingeschat). In het algemeen dringt zich een renovatie op. Beperkt aantal fitnesstoestellen, maar goed werkend.
Business response:
We stellen het op prijs dat u over het algemeen tevreden was met de service die wij bieden. Weet dat we uw feedback met ons managementteam hebben gedeeld voor een oplossing. We hopen van harte dat je ons nog een kans zult geven om je te dienen.
Frequently asked questions about La Quinta Inn & Suites Stamford New York City
How is La Quinta Inn & Suites Stamford New York City rated?
La Quinta Inn & Suites Stamford New York City has a 3.1 star rating with 6,598 reviews.
When is La Quinta Inn & Suites Stamford New York City open?
La Quinta Inn & Suites Stamford New York City is closed now. It will open at 12:00 p.m.