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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Exceptional
Exceptional
Exceptional Very accommodating arrived earlier than check in time held my bags so that I could site see the area breakfast was great all personnel friendly
Business response:
Dear Connie. Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We appreciate your feedback and are glad to hear about your convenience during your stay. At our hotel, we pride ourselves on delivering exceptional customer service, and our staff exemplifies our commitment to providing outstanding assistance to our guests. I'll be sure to pass along your kind words to her, as recognition of her efforts is truly appreciated. Thank you for taking the time to share your positive experience... read more
Exceptional
Exceptional
Very Good coffee maker was broken clean
Business response:
Dear Che, Thank you for sharing your feedback regarding your recent stay with us. We're pleased to hear that you found the room clean Ensuring that our guests have a comfortable and enjoyable stay is our top priority, and we regret any inconvenience caused by the malfunctioning coffee maker. We will address this issue with our maintenance team to ensure that all amenities in our rooms are in proper working order for our guests' convenience. Thank you for bringing this matter to our attention, and we appreciate your understan... read more
Pleasant
Room was very spacious, close shopping malls The carpets in the hotel/ room was terrible . Smelled like old sweaty shoes . Either replace them or remove them ! Location . Close to sawgrass mall
Business response:
Dear Merissa. Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you found our location convenient. Your feedback is important to us, and we apologize for any discomfort or inconvenience caused by the unpleasant smell and condition of the carpets. We take cleanliness and the overall guest experience seriously, and we will address this issue with our housekeeping and maintenance teams immediately. We will conduct a thorough inspection of the carpets and take appropriate action, whether... read more
Very Good The rooms had smoke scent in Them we asked housekeeping to spray them out and they did. The breakfast was good also besides the smoke scent the rooms were very clean
Business response:
Dear Sharon, Thank you for providing feedback on your recent stay with us. We're pleased to hear that you enjoyed the breakfast and found the rooms to be very clean. However, we apologize for any inconvenience caused by the smoke scent in the rooms. We understand that a fresh and clean atmosphere is crucial for our guests' comfort. We will investigate the issue and take measures to address it to ensure that all rooms maintain a pleasant ambiance. Your comments are valuable to us, and we appreciate your understanding. If ther... read more
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 8,994 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is open now. It will close at 6:00 p.m.