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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good No variety for breakfast and elevator worked once for our stay.
Business response:
Dear Celine, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the elevator issues and the lack of variety in our breakfast offerings during your stay. We understand how important these amenities are to our guests, and we regret that we fell short in those areas. Please know that we are actively working to improve both the reliability of our facilities and the overall breakfast experience. Guest feedback like yours is invaluable in helping us prioritize these improvements. We appreci... read more
Good
Exceptional
Exceptional
Relajada Polvo Ubicación
Business response:
Thank you for taking the time to share your feedback. We're glad to hear that our hotel was convenient to you, but we sincerely apologize for the issue you encountered. It's important to us that every room is thoroughly cleaned and fully functional, and we're sorry that we missed the mark. We've shared your comments with our housekeeping team to ensure these concerns are addressed promptly. We truly appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back for a more seamless and ... read more
Good but good but still a long way from being excellent The elevador didn’t work 2 days, the shampoo was almost empty, the bathroom floor was wet almost all the time, the tall lamp doesn’t work. The girl At check in was really help full
Business response:
Dear ANgelitos, Thank you for taking the time to share your experience. We sincerely apologize for the inconveniences you encountered during your stay. While we’re glad the elevator was eventually restored after 2 days, we understand how frustrating these issues must have been and regret the impact they had on your comfort. Please know that we are in the process of making property-wide improvements to better serve our guests. Your feedback plays an important role in helping us focus those efforts where they’re needed most. W... read more
Wonderful
Very Good Que no hicieron aseo en la habitación durante la estadía. Habitaciones muy cómodas
Business response:
Dear Lucio, Thank you for your feedback. We're pleased to hear you found the rooms very comfortable—that’s something we take great pride in providing for our guests. However, we’re truly sorry to learn that your room was not cleaned during your stay. That’s not the level of service we strive to deliver, and we understand how this may have impacted your overall experience. Please know we are addressing this with our housekeeping team to ensure it does not happen again. As part of our ongoing efforts to improve guest satisfact... read more
Wonderful
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 9,013 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is closed now. It will open at 9:00 a.m.