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La Quinta Inn & Suites Sunrise Sawgrass Mills
- Hospitality
- Sunrise, FL
About this business
Location details
13651 NW 2nd St, Sunrise, FL, 33325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pleasant Sujeira e baratas .
Business response:
Dear Alexandre, Thank you for sharing your feedback. We are deeply sorry to hear about the cleanliness issues you encountered during your stay, especially regarding pests. This is certainly not the experience we strive to provide, and we take such concerns very seriously. Please know that we have addressed this issue with our pest control team to ensure immediate action is taken. Your comfort and well-being are our top priorities, and we will work diligently to prevent this from happening again. We hope you will consider giv... read more
Recepcitivade no atendimento Sugiro retirar carpete dos quartos que deixam um aspecto ruim, sujo. Cafe da manha poderia ter uma fruta. Cafe da manhã é simples mas atende, se tiver um fruta seria muito bom. Queria parabenizar e agradecer a atendente esqueci o nome dela... estava todos os dias da minha estadia, usa oculos, acho que é Glaz... muito simpatica e prestativa.
Business response:
Dear Flavia, Thank you for sharing your feedback and for choosing to stay with us. We’re delighted to hear that you found our breakfast simple yet satisfying, and we truly appreciate your suggestion to add fruit. It's great to know that you found our service friendly and helpful. We believe the staff member you're referring to is likely Glays, and we will be sure to pass along your kind words to her! We also appreciate your input regarding the room carpets. Your comfort and satisfaction are very important to us, and we’ll ta... read more
Very Good
Good
Good
Exceptional
Pleasant
Agradable disposición de servicio del personal El mantenimiento de las instalaciones es deficiente. Requiere renovación de mobiliario, tapetes y baños. Requiere modernización de ascensor y de las instalaciones de recepción. La amabilidad del personal en especial del front desk.
Business response:
Dear Rafael, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We are sorry that your experience did not meet your expectations but we are equally thankful for giving us helpful feedback. Your feedback is important to us. Rest assured that improvements are underway to enhance the overall experience of our valued guests. We hope you will consider giving us another chance to provide you with a more enjoyable and updated experience. Sincerely, Hotel Manager
Mi estadia Agregan $50 de deposito que después devuelven pero. No lo dicen. Y encontramos cucarachas pequeñas en el baño Los precios
Business response:
Dear William, Thank you for your feedback. I’m glad to hear that you found our room pricing to be very good. However, I sincerely apologize for the inconvenience caused by the $50 deposit not being mentioned at check-in and for the unfortunate experience with the small cockroaches in the bathroom. We strive to be transparent with all charges, and I’m sorry that this information was not communicated to you properly. I will ensure that our team is reminded to clearly inform all guests about the deposit policy during check-in. ... read more
Frequently asked questions about La Quinta Inn & Suites Sunrise Sawgrass Mills
How is La Quinta Inn & Suites Sunrise Sawgrass Mills rated?
La Quinta Inn & Suites Sunrise Sawgrass Mills has a 3.6 star rating with 8,832 reviews.
When is La Quinta Inn & Suites Sunrise Sawgrass Mills open?
La Quinta Inn & Suites Sunrise Sawgrass Mills is closed now. It will open tomorrow at 9:00 a.m.