La Quinta Inn & Suites Sunrise Sawgrass Mills

Business response:

Dear Pietro, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location and found our beds to be very comfortable. Your satisfaction is our top priority, and we are pleased to know that we met your expectations during your stay. We look forward to welcoming you back for another pleasant stay in the future. With appreciation, Hotel Manager 

Business response:

Dear Patty, Thank you so much for your kind feedback. We truly appreciate your loyalty and are delighted to hear that you find our cleanliness and location satisfactory during your stays with us. Providing a comfortable and welcoming experience is our top priority, and we are thrilled to know that you enjoy your time here enough to return. We look forward to welcoming you back on your next visit. If there is anything we can do to make your stays even more enjoyable, please do not hesitate to let us know. With appreciation. H... read more

Business response:

Dear Hongfang, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our breakfast offerings. We appreciate your feedback regarding our facilities. Maintaining a comfortable and updated environment for our guests is important to us, and we are continuously working on improvements to enhance your experience. Your comments have been shared with our management team, and we will take them into consideration as we plan for future updates and renovations. Thank you for choosing to stay with us. We ho... read more

Business response:

Dear Claudette, Thank you for recently staying with us at La Quinta Inn & Suites by Wyndham Sawgrass Mills. We are delighted to hear that you enjoyed our very good location and found our environment clean and friendly. Providing a welcoming and pleasant stay for our guests is our top priority, and it’s wonderful to know that we succeeded in making your visit enjoyable. Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you back in the future. If there is anything we can do ... read more

Business response:

Dear Charles, Thank you for sharing your feedback with us. I am sorry to hear about the issues you encountered during your stay, particularly with the TV and breakfast offerings. The problem with the TV signal is unacceptable, and I apologize for the inconvenience this caused. I have notified our maintenance team to investigate and resolve the issue to ensure that all our guests can enjoy uninterrupted TV service. Regarding breakfast, I apologize that it did not meet your expectations. We strive to offer a variety of options... read more

Business response:

Dear Javier, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our convenient parking, spacious rooms, and proximity to Sawgrass. We're also glad you had the opportunity to enjoy our pool. We appreciate your suggestion regarding the breakfast quality. We continuously strive to improve our guest experience, and your feedback is invaluable in helping us achieve that. We will review our breakfast offerings and work on enhancing the quality to better meet our guests' expectatio... read more