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La Quinta Inn & Suites White Plains - Elmsford
- Hospitality
- Elmsford, NY
About this business
The La Quinta Inn & Suites White Plains - Elmsford Hotel boasts a charming location in the village of Elmsford, NY. Legend has it that the village is where the term "cocktail" was first used to describe mixed, alcoholic drinks. With its babbling rivers and wooded surroundings, the village is a great place to enjoy some rest and relaxation just 20 miles outside New York City. Owing to its proximity to a number of company offices and attractions, the hotel is an ideal choice for business and leisure travelers alike. The ho... read more
Location details
540 Saw Mill River Rd, Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Pleasant The staff were very rude, from the front desk to the woman who was taking care of replenishing the breakfast. Extremely rude.The girl who checked us in was very nice but it went down hill from there. I liked the room and cleanliness of the hotel. Very comfortable.
Business response:
Lisa, Thank you for your feedback. We are glad to know you enjoyed your stay with us. We are disappointed to know you had an unpleasant experience with one of our staff members. While we wish you had a better experience, it is feedback like this that we learn from and helps us improve. Rest assured these comments will be shared with my team to provide you with a better experience next time. We hope we have you back soon! Sincerely, Tatiana R. (Director of Sales)
Great
Business response:
Maritza, Thank you for your great feedback! We are glad to know you enjoyed your stay with us. We hope to have you back soon!
Great I had a problem with the heating within 20min they resolve the issue.
Business response:
Maritza, Thank you for your feedback. We are glad to know you had an enjoyable stay here at the La Quinta Inn & Suites White Plains - Elmsford. We hope to have you back very soon! Sincerely, Tatiana R. (Director of Sales)
Too bad about the location and very bad first impression because the room was lovely. The public rooms, lobby, hallways, even the elevator, were very dirty. There was not anything convenient, a diner, store, gas station, nearby. Our room was immaculate and very well equipped . The bed was very comfortable. The parking was very convenient. It would have rated excellent except for the fact that they obviously have not cleaned the public rooms in a while.
Business response:
Janet, Thank you for your feedback. We are glad to know you enjoyed your stay here at La Quinta Inn & Suites White Plains- Elmsford. We are disappointed to know you had an inconvenient experience in our public restrooms. Rest assured these comments will be shared with our team to provide you with a better experience next time. We hope to have you back very soon! Sincerely, Tatiana R. (Director of Sales)
Exceptional very friendly staff. great location.
Business response:
Diane, Thank you for your great feedback! We are glad to know you had an enjoyable stay here at La Quinta. We hope to have you back very soon! Sincerely, Tatiana R. (Director of Sales)
Very Good Breakfast was not ready when I went to get at 7. No plates no hot food. Walls need to be insulated for sound. By far the noisiest hotel I ever stayed at. Price was the best and the place was very clean
Business response:
Timothy, I’ve received your review of La Quinta White Plains-Elmsford. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. Sincerely, ... read more
Didn't like the idea of us have to walk through the back entrance to get to our room. Didn't like the look of all the construction trucks, not a good look for the hotel The breakfast choice was okay.
Business response:
George, I’ve received your review of La Quinta White Plains-Elmsford. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. Sincerely, Tatiana Rive... read more
Good
Excellent The newly-renovated rooms are super clean and look great!
Business response:
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at White Plains-Elmsford La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Tatiana Rivera (Director of Sales)
Frequently asked questions about La Quinta Inn & Suites White Plains - Elmsford
How is La Quinta Inn & Suites White Plains - Elmsford rated?
La Quinta Inn & Suites White Plains - Elmsford has a 4.3 star rating with 4,395 reviews.
When is La Quinta Inn & Suites White Plains - Elmsford open?
La Quinta Inn & Suites White Plains - Elmsford is closed now. It will open at 12:00 p.m.