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Lakewood Gardens
- Real Estate
- Norfolk, VA
About this business
Location details
5656 Tidewater Dr, Norfolk, VA, 23509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Manager and Maintenance are extremely nice. They helped with any questions I had and either fixed or told me who could.
Business response:
Hi Deborah, we are thrilled to hear our team has been so helpful! Thank you for taking the time to leave us a review.
Move in went smoothly.
Business response:
Hi Melvin, thank you for sharing your experience! Welcome home!
Move in was quick and explained clearly. Maintenance team was really responsive for move in kinks.
Business response:
Thank you for your feedback, Danuta! We're happy you had an easy move!
Move in was good , got approved right away . Renea is really nice and welcoming love parking right in front of my house. Just didnt like that I had to wait four days for a shower head that should’ve already been in there
Business response:
Thank you for sharing your feedback, Dreamena! We're happy to have you in the community and have shared your concerns with the management team. We hope to make your time with us a 5-star experience so please reach out if you need anything!
I inquired about available apartments and Kim returned my call right away. When speaking with Kim, she was very pleasant to talk to, when I hung up from her I had a smile on my face and definitely sure that Lakewood Gardens is a place I would like to live. Kim continue being that voice without a face during this pandemic, you made me feel at ease.
Business response:
Hi Barbara, thank you for taking the time to write us a review and for the special shout out for Kim! We're so happy to hear this!
Hello my name is Teresita Brown and I live in apartment 86 and I have been living here since 2012, I have never had any issues living here. All around this is a very nice place to live. The office person, Kim is very nice and everyone loves her, and the maintenance team is on point.
Business response:
Hi Teresita - thank you for taking the time to leave us a review! We appreciate your kind words!
My apartment was supposed to be cleaned my move in date, but was not, my dryer isn't replaced or hooked up but my washer was. The bathroom sink has a stain as if it was not replaced. The tub is peeling as if it wasn't painted or replaced. My bathroom outlet doesn't work. My fridge was dirty. The windows were dirty, I cleaned them as best as I could. They also are stuck. The carpet isn't in the best conditions in some areas. The cabinets were dirty as well. I never got to view said place before moving in. Half the time before... read more
Business response:
Hi Gabrielle, we spoke about your concerns but please reach out if you have any other questions. We appreciate you choosing our community as your home and want you to love it here.
This place smelled of cigarettes 24/7, 365 due to the neighbor downstairs I have asthma and for a whole year could not breathe in my own apartment. The bathroom was the worst and it smelled like the person was smoking a cigarette in our bathroom. When we complained nothing was done about it even though we were told it was handled. The carpet was stained and disgusting the first day we got there it was obviously not new or even recently cleaned. The closet in the bedroom was broken and when touched the doors fell out of the ... read more
Business response:
Hi there - thank you for your feedback. We're sorry to see you had a negative experience with our community. We always want to provide excellent service and will use this feedback to work even harder for our residents. Your comments have been shared with the management team.
its a great home I love it... and my property manager...ms. kim lee is awesome.
Business response:
Thank you for your feedback, Michael!
Frequently asked questions about Lakewood Gardens
How is Lakewood Gardens rated?
Lakewood Gardens has a 3.2 star rating with 45 reviews.
When is Lakewood Gardens open?
Lakewood Gardens is open now. It will close at 5:00 p.m.