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Lapointe Insurance
- Fall River, MA
About this business
About Lapointe Experienced and approachable, the Lapointe Insurance team delivers a variety of insurance coverage’s that protect businesses and individuals who want to reduce their financial fears and maintain their livelihoods. At Lapointe Insurance we know that the livelihood of our MA and RI communities depend on the local families and business we share them with. As local independent insurance agents and brokers, we are proud to help neighbors and business associates protect everything that they have worked so hard for... read more
Location details
10 N Main, St 1st Floor, Fall River, MA, 02720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service has gone down hill. They can never seem to get my policy correct. Ask for quotes and they don’t get back to you for days and at one time I waited over a month. Found out after awhile they didn’t even have one of my kids on the policy like they should have. Thank god she didn’t crash my car. An agent should look for the best rate for you each year... not Lapointe. Found a new agent and will transfer out at policies renew.
I cannot say anything that would be negative enough about LaPointe Insurance. I was a customer for 44 years. Last year I needed them in my corner for a catastrophic claim and they were awful. An agent needs to be in your corner when the chips are down. They will not be. The owner will not return calls or emails. To demonstrate that I was right and he was wrong, I DID ALL OF THE WORK THAT THE AGENT SHOULD HAVE DONE and ended up getting more than triple from the insurance company than the owner (Bill LaPointe) said I was entit... read more
RecommendedI have been working with John Lapointe for several years now. John has gone above and beyond at every request. From looking into a property that I am listing to find out if it will require flood insurance....to fine tuning an insurance quote for clients looking to purchase a new home and need more precise numbers. I HIGHLY RECOMMEND Lapointe Insurance....they are my "go to" insurance every time!!!!
They r kind and professional at what they do I recommend Lapointe Insurance.
After my homeowners insurance went up about $700 per year (I’ve never had a homeowners claim) I reached out to John. He was able to bring my insurance back down to my previous amount and as an added bonus saved me money on my car insurance as well. I can’t recommend him enough.
This company was very good when my previous insurance salesman was working... he retired 3 years ago. Still have this company but have never met another person. Am all done with a phone call tomorrow... I guess I'm just a number now .. not important..$$$ & I have done everything they've asked... terrible business actions on their part .. very disappointing
They really came through for us after the horrible March storms. 👍👍
Thankfully, my only dealings have been to get and renew coverage on my car and apartment. No problems, ladies are very easy to sit down with. I don't look for different coverage elsewhere because I've paid hundreds more for less coverage on older cars. I'm a happy customer!
Frequently asked questions about Lapointe Insurance
How is Lapointe Insurance rated?
Lapointe Insurance has a 4.9 star rating with 1,574 reviews.
When is Lapointe Insurance open?
Lapointe Insurance is open now. It will close at 5:00 p.m.