Harvey Karten on Facebook
4 months ago
03/02/2020, 19:09 PM
After a quarter century happily showing my smile to one practitioner, I found someone who is even more of a fit. In fact not just the dentist but the entire experience is awesome
The first thing you notice when you go to the Leaf Dental office at 18 Adams Street in the prestigious Dumbo neighborhood of Brooklyn is, well, the office. Space and more space with plush sofas to text your buddies if that’s your thing. There’s the technology both in the office and on the dental chair. Much of the administrative work is done by email, in fact my impression is that it’s easier to contact the reception desk through the computer and cell than by phone. My emails today have all been answered within two minutes on a simple chat line. Stephanie handled my appointment and forwarded the insurance form to Cigna.
So even insurance forms are forwarded to the companies by email, which is great for me because in the past two years I have had two forms disappear in snail mail.
What’s really important is of course the dental treatment. Wafi escorted me into the room, Monica took a dozen radiographs of the full mouth, and the star of the show, Dr. Chris Bedoya, flashed the teeth onto a large screen pointing out the causes of irritation that I’d been feeling in the space between tooth 12 and tooth 13. (The dentist graduated from NYU not even three years ago, bringing to bear all the latest information about the treatment.)
After Dr. Bedoya’s analysis and therapeutics, he explained the situation thoroughly, listened closely to what I said, and recommended further action. He then turned the meeting over to Amy, who, like the dentist, spent an hour giving me a cleaning like one I had never before experienced. She also recommended items like the Waterpik and the Sonicare electric toothbrush, suggesting that I would be getting the most of home treatments thereby.
In short, probably the best introductory conference ever. Looking forward! And how many people look forward to their trips to the dentist?