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Leafguard Gutter Protection
- Gutter Services
- Albany, NY
About this business
Location details
42 Karner Rd, Albany, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Stay far away from this company. They prey on the elderly and the sales team will not take no for an answer. **************** is an understatement. When not if you have any issues. Good luck having this horrible company honor your warranty. These guys will literally damage your home to install they're inferior product. Stay far far away from these guys!
Got new gutters from them. They installed it and didn't tell us until after that some of our soffit joist is rotting and didn't add the fascia before the gutters. When they removed the old gutters it destroyed some of the old soffits. Now we have a new gutter hanging on old broken rotting soffits joist. All thanks to a sales rep that doesn't have the to eye spot it out before and address it out to us. Instead trying to make a quick of a sale as possible. Now they want more money for them to fix a problem that they should hav... read more
Still having problems with their product as it does NOT let the rain water flow---IT COMES OVER THE GUTTERS So far leaf guard has said it is because of algae (clean your gutters -which they don't do) , new roof (another $10,000----DONE),Drains (another $4,000---done) STILL DO NOT DO AS ADVERTISED!!!!!!!! Now the line is --your facia is bad--Their trained *********************** could not see this Their rep says TOO BAD IT IS YOUR HOMES FAULT OUR PRODUCT ISN'T WORKING Maybe you should get a new home--these are ok on ****** ot... read more
They suck! The gutters are fine until they start leaking!! The company won't come out to repair them! Scheduled on 4 different occasions to come out and repair them. Nobody has showed up and I'm still paying on them! I have had them for about 2 years. Don't get them waste of time and money!
Business response:
We are sorry you are having issues with your Leafguard gutters. We have escalated your complaint to the Regional Manager who services your area. They will be contacting you shortly to help you resolve your issues.
Had a presentation at my home today. Rep did a thorough inspection and informative presentation. Cost was insanity. He continued to ask what I wanted to pay after all their perks and reductions. Had to agree with everything today. Then he called his supervisor to see what he could do. I told him I just wanted the bottom line cost, and when it was clear I wasnt going to be given it I told him I did not agree with their tactics. I said I felt like I was being sold a timeshare that I did not want or negotiating a price on a car... read more
Business response:
Sorry to hear that you did not have a positive experience with Leafguard. We realize our sales process can be lengthy and we are working on making it more customer friendly. We strive to keep our customers happy and if there is anything we can do to help you purchase our product, if you are still interested, please contact us at 1-800-Leafguard and we will do our best to make things right.
Product gets 5 stars, the rest of the experience is a 1. First, we told the sales representative that we are only quoting. It ended up being used car salesman type of pitch. After the astronomical retail price that was quoted, he eventually came to a price that we could afford, thus swindled and sold after 3 1/2 hours in our home, he left around 9pm. We had scheduled the install for 1 week after the sale. The day before the install which was a Friday, I received a phone call that they had to cancel due weather and staffing. ... read more
Business response:
We are very sorry that you had issues with your service and installation of Leafguard. While we cannot control the weather, or issues with crew availability, we do try our best to get your Leaguard gutters installed as quickly as possible. The install team should have asked your permission before giving away the old gutters, as we usually take them away ourselves and recycle them into new products. As for the contract, you should always fully review your contract before signing since we cannot revise them once they are compl... read more
I had hoped there was a choice for no stars. ******* that came to our house was a high pressure, disrespectful salesman. My husband is 76 years old and he was talked to like he was a child. I interrupted him and asked him to be more respectful and not rude. Please DO NOT do business with this company. ******* told us that they had an A+ rating with BBB. In fact, the reviews show a **** star rating. That should certainly speak volumes.
I had the LeafGuard product placed all around my house in 2007 in ********, ********. I received a guarantee/warranty that they would provide one free gutter cleaning every year. When I called last month (July 2023) to request a cleaning, I was told that LeafGuard was allied with *************** in 2007 but that those two entities split apart and are now competitors locally. I then had difficulty getting either entity to help (and not point the finger at the other). Finally a cleaning visit was scheduled, but the two men ref... read more
On August 23, 2023 a representative came to my elderly mother's home to give her a quote on gutters. I could not be there during the presentation and initial quote so my fianc went to be there for my mom. The rep inquired about the identity of my fianc which was none of her business. After an ****** long presentation on her ipad, the rep quoted my mother $12,000 for two straight gutters with downs spout on a **** square foot house. My mom said it was too much. The rep then proceeded to talk about discounts which brought the ... read more
Frequently asked questions about Leafguard Gutter Protection
How is Leafguard Gutter Protection rated?
Leafguard Gutter Protection has a 3 star rating with 363 reviews.
When is Leafguard Gutter Protection open?
Leafguard Gutter Protection is closed now. It will open tomorrow at 8:00 a.m.