Leonard Truck Outfitters

Brett M 

on BBB

a year ago

Great Company. ********,** location was very professional and will be back. 

Wynnie S 

on BBB

a year ago

I have had nothing but positive experiences when dealing with Leonard. I have given them my business multiple times in both North Carolina and South Carolina. I will continue to be a repeat customer, especially as the one time I needed to contact their customer service center with a question, they jumped right on it and we solved the issue together. HIGHLY recommended! 

Cory H 

on BBB

7 months ago

Bought a defective dump trailer. The tool box wouldn't properly lock and there was a wiring issue. Asked to swap trailers and was told they couldn't do that. Asked for a refund since trailer wasn't safely usable do to no brakes because of the wiring issue and they said trailers are non refundable even if it's a faulty trailer. Finally got ahold of the district manager and he gave the ok for the trailer swap but store manager still fought me on it. She swore it was my truck that was faulty even tho new trailer was hooked up a... read more

Clyde G 

on BBB

a year ago

Leonard building *****. Charging $ ***** more last two months. They had renovations to their business and didn't send me my monthly notice for two months and my wife has cancer and were on tight monthly fixed **********. I tried to explain to customer service but they did not want to listen. I've been a customer for over 8 yrs already paid off one bldg and bought another one 3 yrs ago. I always paid on time, no missed pmts and they wouldn't acknowledge it. I'll never buy anything again from this pathetic run business. 

Olin M 

on BBB

a year ago

Absolutely deplorable customer service riddled with lies. I ordered a building, which had to be built. I originally bought the building with their financing however I have never received my payment book or email from corporate. I will be paying the building in full by the end of this month. When I contacted corporate regarding purchasing a building I was told Leonard had just purchased Cooks buildings and they (Leonard) were working through the acquisition issues as well as prior employees destroying electronic files. I foun... read more

John P 

on BBB

a year ago

I ordered a part for my truck bed topper and paid in full. I was told it would be delivered in 7-10 days. This was 3 months ago. I have contacted the company several times and have had no response and have not received my part that i paid for. 

michelle W 

on BBB

a year ago

STAY AWAY FROM THAT COMPANY . THEY ARE DID NOT PAY FOR THEIR LOADS DELIVERED TO THEM . PRIVATE TRUCK DRIVING COMPANIES DID THEIR WORK AND DELIVERED SUPPLIES TO THEM AND THEY STILL DID NOT GET PAID THOUSANDS OF DOLLARS . 

Bernard C 

on BBB

3 years ago

I purchased an ARE truck camper top from them. The interior finish was not satisfactory as there are sharp glass splinters sticking out and rough edges. Placing your hand on most any place inside will get you glass splinters. This is unacceptable and hazardous. I brought it to the attention of the dealer in person and to the manufacture by email with no solution to the problem. The manufacture's response was to sand it. I did not buy it to work on. The dealer stated that there was nothing they could do about it and if they s... read more