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Levin Furniture and Mattress Mt Pleasant
- Furniture Stores
- Mount Pleasant, PA
About this business
Location details
600 W. Main St., Mount Pleasant, PA, 15666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Great sales support from Glenn M! Not only did he help us find what we needed, but he even came in on his day off (a Sunday!) to close the deal!
Business response:
Hello Steve, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
You had exactly what I needed and my salesperson, Misty, guided me along as I made my selections.
Business response:
Hi Michael, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
I ordered a couch back in October that has yet to arrive despite being told it would be three weeks it will now be 4 months if it is not delayed again. Even worse is that horrible costumer service never once have I been informed of the delay by phone or email. I found it out by searching my order on the site. After spending thousands at this company I would expect at least an apologiztic email about they the dely. But pure silence. Once they have ur money they could care less about you. I will never order from them and have ... read more
Business response:
Please accept our sincere apologies for the significant delay with your couch order from October and for our poor communication throughout this process. We take full responsibility for not keeping you informed via phone or email, and we understand why you had to resort to checking your order status on our website to get updates. Please email us at customerinquiry@levinfurniture.com with your order details so we can immediately look into this situation for you and provide you with specific information about your couch deliver... read more
Couch broke after 10 days. Sat on it twice. No children, just an old guy who thought it would be nice to have new furniture. The armrest failed and when the service person came out we discovered it was made out of cardboard, yes cardboard. Dorette the salesperson from Levin told us this was next to the top of the line. Repairman also told us only two repairs would be made, even though it is covered under warranty. This is junk furniture that I paid a lot of hard earned money for. It was not cheap and should have been replace... read more
excellent service
Business response:
Hello Tom, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
The sales lady knew her product. But, I have a previous purchase from 2024 which has an interest along with when it should be paid off with promotion. I did ask her how do they separate purchases with different promotions. She said Levin credit co will separate them on your bill. Well she did not know what she was saying because now I have to call Levin every month and tell them where I want my payment allocated. Nothing but a lot of work.
Business response:
We understand your billing concern, Laura. We apologize for the confusion about payment allocation. Our sales team should have been better informed about how multiple promotions are handled on customer accounts. We appreciate you bringing this to our attention, as it helps us identify areas where we can improve our staff training. We'll work on ensuring our team can provide more accurate information about billing processes in the future. Sincerely, Levin Furniture & Mattress
Quick and friendly service.
Business response:
Hi Sam, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Communication explaining better from representative to consumer. About warranties and product. From consumer to representative the needs of that consumer. And the end result what they really wanted
Business response:
Hi Leslie, thank you for your review. We are truly sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress
My experience was wonderful. Dorrette was very knowledgeable and competent. She never pushed anything on me. Heidi was great also. Financing took longer than expected but I felt comfortable with the ladies.
Business response:
Hello Brenda, thank you for taking the time to share your experience. It is our goal to provide an exceptional level of service. We would love to know what it would take for us to make your experience exceptional. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795 so that we can address your personal concerns. Thank you, Levin Furniture & Mattress
Frequently asked questions about Levin Furniture and Mattress Mt Pleasant
How is Levin Furniture and Mattress Mt Pleasant rated?
Levin Furniture and Mattress Mt Pleasant has a 4.8 star rating with 1,007 reviews.
When is Levin Furniture and Mattress Mt Pleasant open?
Levin Furniture and Mattress Mt Pleasant is closed now. It will open at 10:00 a.m.