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23100 Broadway Ave, Oakwood Village, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
better commuacation
Business response:
Please accept our sincere apologies for the communication issues you experienced. We understand how important clear and effective communication is when shopping for furniture. We truly value your feedback as it helps us improve our service. We encourage you to contact us directly at (440) 374-2400 to discuss your specific concerns in more detail. Our team is ready to listen and address any issues you may have encountered during your interaction with us. Sincerely, Levin Furniture & Mattress
Michelle was awesome was a great help
Business response:
Hello William, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
I have not received a call for delivery yet.I told my salesman I wanted not delivered until Aug..Now I can receive it until in Sept because I will be out of town for 2wks.
Business response:
Hello Gloria , Thanks for reaching out to us. We sincerely apologize that you had a negative experience with us and we appreciate the opportunity to address this matter. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress
I ordered furniture in March and won’t receive until looks like June. The salesperson assisted with paring furniture with end tables and forgot to put in my order for the tables I had to find new tables. This was not a special order. I had to go into the store and inquire about my delivery. I received glasses to compensate for my patience with the Levins logo. Umm thanks but no thanks
Business response:
Hello Diane, your comments matter to us. Thank you for providing feedback that can help us to improve. We are sorry that our service has not led you to rate us at 5 stars. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress
I'm missing my four chairs to my table set.
Business response:
Hello Erika, we are sorry to hear that our service was subpar. We appreciate your comments and the opportunity to improve. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress team
Did not like how the person at door treated the pick up person, very rude.
Business response:
We apologize for any inconvenience caused during your visit. We take customer service seriously and will address the issue with our staff. Thank you for bringing this to our attention. If you have any further concerns, please feel free to contact us at (440) 374-2400. Sincerely, Levin Furniture & Mattress
the service was adequate
Business response:
We appreciate your feedback, Mike J. We apologize if our service fell short of your expectations. If there's anything specific we can do to improve, please don't hesitate to reach out to us at (440) 374-2400. Thank you for choosing Levin Furniture and Mattress Oakwood Village. Sincerely, Levin Furniture & Mattress
you guys did okay. found the recliner that we needed.
Business response:
Thank you for your review, Mike J. We appreciate your business and are glad to hear that you found the recliner you needed. If there is anything else we can assist you with, please feel free to reach out to us at (440) 374-2400. Sincerely, Levin Furniture & Mattress
I have a seven with living for years always fine what I’m looking for there. The furniture is expensive, but is of good quality so for me it is worth the price that I pay. Besides, I always find something that I’m looking for on sale on. Good customer service..
Business response:
Hello Eva, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Levin Furniture & Mattress Oakwood Village has a 4.7 star rating with 2,296 reviews.
Levin Furniture & Mattress Oakwood Village is closed now. It will open at 10:00 a.m.