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Levin Furniture & Mattress South Hills
- Furniture Stores
- McMurray, PA
About this business
Location details
3664 Washington Rd, McMurray, PA, 15317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
We drove up to Levins to look at mattresses on January 4. After a lengthy visit and 2 incentives which included $200 off the particular mattress brand we liked plus a $300 visa gift card to us after delivery we planned to come back. We were assured of the date of January 13 of the sale being over. After checking other prices locally and deciding Levins had the best pricing and making a call back to Levins mattress dept to make sure these incentives were still in effect which we were told they were we drove back up to Levins... read more
Business response:
Dear Robert, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our intention is to provide exceptional service and we will improve. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress
Bought a sectional and their warranty that they said covered stains, punctures and more. # years later, we turned in a claim for a puncture of one of the cushions and they will not stand by their own warranties. Levins is a joke and I will never shop there again. Their furniture is crap and their do not stand behind their furniture or their warranty.
Business response:
We sincerely apologize for any inconvenience you've experienced with our warranty claim process regarding your sectional. We take our warranty commitments seriously and want to ensure we address this issue promptly and thoroughly. Please contact us directly at (724) 941-3381 so we can review the details of your claim, understand the specific circumstances, and work towards finding a satisfactory resolution. Our customer service team is ready to assist you and provide clarification on our warranty terms. Sincerely, Levin Fu... read more
Everything went well. We did not feel pressured at all. The salesperson (Jonathan) was very helpful. He answered all our questions.
Business response:
Hi Edward, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Great selection good sale excellent advice and assistance from Rebecca!
Business response:
Hi Bruce, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Great job. Great salesperson
Business response:
Hello David, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Shady.. I was ripped off and eventually ended up paying double for a small end table.. I gave 2 stars for quality of Amish made furniture the couch we bought is junk
Business response:
Hello Michele , Thanks for reaching out to us. We are disappointed to hear that you had a negative experience with us. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress
Very polite and professional! Great experience.
Business response:
Hi Mark, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Great service, very helpful
Business response:
Hi Mark, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Stay away!! Once they have your money, you’re on your own! After spending $19000 on furniture to fill my new house 18 months ago, Levin was completely unwilling to assist with a $3500 Bernhardt dining room table that the finish is lifting off of the substrate. I understand policy and procedure, but after being in business for 42 years, I also understand the value of going above and beyond to keep a valuable customer satisfied. We will NEVER spend another dime there, and suggest you don’t either. If I could give zero stars, I... read more
Business response:
Hello T, we are sorry to hear that our service was subpar. We appreciate your comments and the opportunity to improve. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress team
Frequently asked questions about Levin Furniture & Mattress South Hills
How is Levin Furniture & Mattress South Hills rated?
Levin Furniture & Mattress South Hills has a 4.7 star rating with 1,874 reviews.
When is Levin Furniture & Mattress South Hills open?
Levin Furniture & Mattress South Hills is open now. It will close at 8:00 p.m.