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Lexus
- Automotive
- Lexington, KY
About this business
Lexus Store of Lexington is located at 1264 E New Circle Rd, Lexington, KY. This business specializes in Auto Dealers.
Location details
1264 East New Circle Road, Lexington, KY, 40505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They are the worst car lot to buy from. The salesman Dan T. lied to us from the get go!! They will wait until you have had your new car a YEAR and then send you a bill for a car you to traded in. The GM Dan D. wants to blame it all on the customer!!! We will NEVER buy from Lexus of Lexington EVER!!!!
Easily one of the worst dealership experiences I have ever had. Everything from refusal to dealer trade with certain dealerships to find the car a customer wants to horrible service. In the 15 months of ownership I have 16 service records on my 2015 GS. I've had my windows tinted 5 times due to bubbles and lent under the film, still isn't close to being lent and bubble free but I got tired of dealing with it. I had my paint protection film redone due to a bubble in the film, they asked if they could just cut the bubble out i... read more
I bought my first Lexus here despite a terrible experience. When my lease was up, I came back and was treated like I was "less than." I shopped around and decided to purchase at Rivercenter. It's sad when the other dealerships say they have customers coming in from this area because of the terrible service here. I will never purchase from this dealership again. They really need to work on what the meaning of "great customer service" is.... because they are missing it on every level. Buyer beware.
James Henderson at Lexus of Lexington provided terrible service and made the car shopping experience extremely frustrating.
The service department at The Lexus Store of Lexington is the worst I have encountered! They shorted out my electrical while detailing my car and will not take any responsibility. This is NOT how you should do business! LEXUS this is unacceptable!!
Had the worst experience of my life at this dealership. Two hours before I was to pick up my car, Derrick called to tell me they sold it to someone else even though we had an agreement and deposit. He offered me two other "lesser" cars for way to much money. Words cannot describe my dissapointment. Now I don't have any car as I sold my old car that morning thinking I was picking up my new car. Don't believe you have a car with them until you drive it out of the lot.
Frequently asked questions about Lexus
How is Lexus rated?
Lexus has a 4.8 star rating with 3,800 reviews.
When is Lexus open?
Lexus is closed now. It will open at 9:00 a.m.