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Liberty Square
- Apartments
- Philadelphia, PA
About this business
Location details
1203 Germantown Avenue, Philadelphia, PA, 19122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible Company Palladium is the new re-brand of Blackstone Development. Legally questionable and poorly managed. I wish that I could take my year back from renting here. They had no respect for my maintenance problems, privacy or concerns. The complex looks nothing like it does in renderings even after years of construction. There's actually a German Sausage factory right in the middle of the alleged courtyard that's being built and the owner of it isn't selling. It appears they won't be done construction anytime soon eith... read more
Business response:
Sean, we are sorry that your experience at Liberty Square hasn't measured up to your expectations. Furthermore, we are quite troubled by your reports of construction or maintenance staff entering your home without notice, and we invite you to report those issues to us in more detail, if you would like. Nevertheless, we strongly disagree with your description of our staff as "unprofessional". We understand that maintenance issues can be frustrating, but we assure you that our staff works hard to resolve any problems quickly, ... read more
Rude Management I love my unit, but all interaction I have had with management has been awful. They are very rude and often do not get back to me about things. I was told when I moved in in June that construction of the lobby (including coffee bar and security) would be done in July. It is end of Sept, still nothing. When I try and ask them, I get no response. I've had very bad management in the past and was hoping this would be different as it is a new building and I pay a lot to live here. I was wrong.
Business response:
We're so sorry to hear of your disappointment with your experience here thus far. We want nothing more than to ensure that your stay here is comfortable and satisfactory. Our team values the importance of clear and open communication with our residents, and it saddens us that these values have not been better reflected in your stay. We look forward to the opportunity to make your time here more enjoyable, and hope you'll stop by the office soon. We'd love to chat with you about ways we can improve!
Beware Blackstone Development produced a lease for signature the owners of the building refused to co-sign, after accepting our signatures and taking $5,500 from us. The most unprofessional and legally questionable experience I've ever had attempting to rent an apartment. I will forever avoid any property this company is representing. Beautiful building, infuriating rental process. Complete waste of time. Buyer beware.
Business response:
Hello- We understand that you've been frustrated with your recent experience with our community. Unfortunately, the apartment you were interested in was being leased by a third-party realtor, and concessions were offered that were not approved by the owners of the property. Consequently, the owners had to refuse to sign off on the lease because these concessions had not been agreed upon prior to the lease being drawn up. We sincerely apologize for the confusion and inconvenience this caused for you, however our records do sh... read more
Frequently asked questions about Liberty Square
How is Liberty Square rated?
Liberty Square has a 3.8 star rating with 123 reviews.
When is Liberty Square open?
Liberty Square is closed now. It will open at 9:00 a.m.