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LIBRA - Cathedral City
- Cannabis Clinics
- Cathedral City, CA
About this business
Location details
68945 Vista Chino, Ste a, Cathedral City, CA, 92234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Prices The prices at some of these dispensaries is outrageous. Y'all are to greedy.
Business response:
We do offer 10% off during our early bird and a late night happy hour as well as our daily deals. We apologize for you experience. Hope to see you soon.
Select Oil Hey not gonna hate but you guys need to take a look at some of these Select Oil cartridges it’s a great product but there is definitely an issue with getting a cartridge that is full. I’ve been vaping awhile and this cartridge was not full and not first time I’ve seen this with this brand and not only one complaining about issue. Don’t want a refund or exchange or have to bring back and I will not buy that product again I’m a regular since beginning but this was first time I feel I got worked lesson learned for me... read more
Business response:
Thank you for bringing that to our attention. We apologize and will look into it. Please, if you are ever unhappy and feel the product is defective, bring it back and we will gladly exchange it. We appreciate your feedback and your business. Thank you for your loyalty!🙏🏼
Pissed I’ve been a member since the beginning & they’ve made plenty of money off me because I do go regularly plus I’d vouch for this place BUT yet once again I was denied Entrance even though I was just there yesterday and bought a peppermint moon bar w/ watermelon lozenge & it’s the same security guard that never wants to let me in, I am done with this place and I will not be going to this store anymore I am highly disappointed plus wasted an hour driving too just truly disappointed that they’d treat a highly loyal custome... read more
Business response:
Hello, we sincerely apologize for your experience and any confusion. A state Valid ID is required at all times when entering a State Cannabis Facility. Our security team and employees are required by law to verify. We are grateful for your loyalty and hope to gain back your business!
worst Dispensary ever I’m Never Going there. This is the most Unprofessional rip off dispensary I have ever been in. I buy a A pen and a battery for it and they gave me a broken battery I try to return it they would not take it back they gave me attitude And one of the ploy Even drop the pen I Showed them so now it really doesn’t work And they still wouldn’t return it even though I got that pin that very day. I’m never going to shop there again and I’m gonna let everybody know not to go there and waste their money there. I k... read more
Business response:
Sorry for your experience. Now a days battery and cartridges have compatibility issues and wont work at times but we do our best to try and solve those issues. We still appreciate your business and would love to have you back and try and make things right. Hope to see you again! Enjoy the Day
New staff ): I had been coming here since the beginning of the year. Always had a great experience. I would come about twice a week and got to know the staff and they always honored my discount with no issues. I recently went in to make my normal purchase with my reusable bag that they give locals and a girl named Vivian helped me. When she asked if I was a resident I said yes, like usual, but then she wanted to see my ID again, which was odd, then she told me I needed a bill to receive my discount? Thus, refusing to honor m... read more
Business response:
Sorry about your experience, we have been hiring new staff and they are trained to ask for your ID in order to receive a locals discount. We have no record of your purchases and no other way to verify you are a local now. We do require your ID everytime if you would like to receive a discount. Please come back and allow us to compensate for the misunderstanding. Thank you for your patience and understanding.
Ripped off seven dollars Beware of this place Just went in got two grams of wax and was over charged bye $7 lousy dollars they called me a liar and wouldn’t make it right because they combined two half grams into one I always get the gram price but not this time I feel like I was strong armed into paying extra hotn says they’ll make it all good but don’t I’m filling a complaint with the city’s as well as weight scales and measurements you can’t advertise one price and charge another it’s illegal and a fine lost my business a... read more
Business response:
We apologize for your experience and the miscommunication. Come in and allow us to make it right. Thanks for the feedback.
Wasted my time, not legit. Overpriced I gave the owners of this place a ride to the bar last summer, (probably not a good sign right there). Anyways, they told me to check it out sometime they’ll hook me up, they said they had a great deal for locals. Well today I went in for a “Bloom cartridge”, they were already $10 more then the other shops that have them. I was willing to pay it, whatever, hopefully the discount makes it a little less I thought. When I get here they said that my recommendation from the doctor that says I... read more
Business response:
We are sorry to hear you were not satisfied with your experience here at HOTN. Unfortunately, a paper recommendation does not exempt you from taxes. In order to save on sales and use tax, you must have your state MMIC (medical marijuana identification card). If you have that, please bring it in and we will refund you the tax from your purchase. Please visit http://www.rivcommic.org for more information on obtaining your county MMIC.
Take care of your medical patients Checked in with medical papers and they looked perplexed, was charged tax, got 3 pre-packages flower each had one little bud with a bunch of micro nugs that’ll probably be dust in the morning since it’s all really dry.
Business response:
We apologize for your experience. In order to save on sales and use tax you must have your state MMIC (medical marijuana identification card). If you have that please bring it and we will refund you the tax. If you ever have any buds or products purchased here at HOTN that you are not satisfied with bring it back we will exchange or refund. We appreciate your feedback!
Bummer As a medical patient and long time HOTN customer I was more than surprised my $25. purchase would be $31.50. Left without buying. Only place to do that to me. Face - price elsewhere for medical. The guy in your face at the entrance is a put off. They will work it out. For rec. Weed it is a great place.
Business response:
Sorry for any confusion with new state taxes. We are CA State licensed for Adult-use and Medical and are mandated to charge the state excise tax. Medical patients with State MMID are exempt from sales and use tax. Please reference SB 94 for details. Thank you for your feedback and patience while we adjust and get better with the new state laws.
Frequently asked questions about LIBRA - Cathedral City
How is LIBRA - Cathedral City rated?
LIBRA - Cathedral City has a 4.8 star rating with 925 reviews.
When is LIBRA - Cathedral City open?
LIBRA - Cathedral City is open now. It will close at 10:00 p.m.