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Livery Noblesville
- Noblesville, IN
About this business
Location details
13225 Levinson Lane, Noblesville, IN, 46060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
I was very disappointed in the service we received on Saturday. It took a long time for the waiter (David K) to take our drink order and even longer to order dinner. I understand that it was busy, but he only checked on our table twice the entire time we were there. When you are having a dish with jalapeno butter and you run out of water and drink with no one in sight it looks bad for your restaurant.
Business response:
Please accept our apologies, Misty, on your experience with us this past Saturday. Unfortunately, we did have to run with less staff due to circumstances outside our control and we had all hands on the Devour Deck who were able. I have shared your disappointment with the team and have coached on how to keep it from happening again. As you know, this is not the norm for us as we want every visit to be as wonderful as we can make it. With sincerest apologies, Livery
They gave me or tried to give me three plates of food at the same time when I was eating alone. The manager didn’t even notice the issue.
Business response:
Please accept our apologies. I have coached the managers that visited your table on how to better resolve the issue, and the server on how to better serve our single guests and not to assume what works for one guest works for others. We would love another chance to give you the experience you were looking for originally. Apologies Livery
Not an authentic paella and the one scallop and three shrimp in the non-paella we're over cooked.
Business response:
Thank you for visiting and for your review. We appreciate your time and hope you visit us again!
Service was not up to par on this visit. Our appetizers arrived fast - well before our drinks. One drink was delivered to the table and the server left before we could ask where my dining companion’s drink was. After 10 minutes, I went to the bar as we could not get the attention of anyone. The drink was there but probably would have never been brought to our table if I had not asked about it. This is the problem with places where your primary server takes the order, then others do the serving. No coordination. I tipped my u... read more
Business response:
Please accept our apologies for your lackluster experience with us.
We love Livery, but didn’t have a great experience this last visit. We watched our drinks and food get taken to nearly every table around us but ours. They took them back to the kitchen and then came back and went to another table before finding ours. We rarely saw our waitress. Never had an opportunity to order additional drinks or desserts. Decided to just get our check and go. Food also seems saltier than before. Hope to return again, but may trial downtown location instead.
Business response:
I am very sorry about your last experience dining with us. As you are aware, this is not the norm for us. I want you to still love us and would like the chance to give you the Livery experience you expect. Please reach out to me at mayers@crgdining.com Thank you Michael Ayers
Business response:
We are sorry to hear that the service was not up to par... We hope that you will give us another shot to earn those extra stars!
Bartender did not make cocktail as requested. Did not transfer order to waiter. Had to request again. Food was not great as usually is. Broccoli cold. Only an apology and deleted from bill. No offer to remake it. Same with ceviche. It was ultra salty. Lengthy wait for food. Restaurant not very busy. Took dessert home as it was too late to eat it. Disappointing.
Worst server we've had in a long time. Having been a waiter in the past, I am generally very sympathetic to servers. But if a customer who's never been to your restaurant asks if you (the server) can give an idea of how to go about making sense of your menu, give a couple of ideas of what are popular items, etc., and all you do is point at the menu and say--and yes, this is her direct quote--"it's all there for you to see for yourself," and then you ask if your guests need more time, you know you're in for a lousy time. She ... read more
Business response:
Please accept my apologies on your experience with us, as this is not the level of service we and our guests have come to expect. I'm also sorry to hear that the food was a let down as well. I appreciate your feedback and will use it to make ourselves better. I would like to touch base and to get more feedback. My email is mayers@crgdining.com Thank you Michael Ayers -GM LIvery HTC
Frequently asked questions about Livery Noblesville
How is Livery Noblesville rated?
Livery Noblesville has a 4.7 star rating with 4,819 reviews.
When is Livery Noblesville open?
Livery Noblesville is closed now. It will open at 11:00 a.m.