Liz Taylor - BankSouth Mortgage Loan Officer

Business response:

James, I appreciate your positive feedback and am thrilled that I was able to assist in making your mortgage loan process as informed and smooth as possible. It was a pleasure serving you at BankSouth Mortgage. Your satisfaction is of utmost importance to me and I'm thrilled that we hit the mark for you. If you have any further needs or questions, please don't hesitate to reach out. Thank you for the perfect rating, I look forward to working with you again in the future. 

Business response:

I'm absolutely thrilled to hear that you were satisfied with the services provided. We indeed came upon a few challenges along the way with your complete home renovation, but being able to come through for you and ensure your refinance went as planned made it all worthwhile. I value your trust in me and BankSouth Mortgage and I'm grateful for your positive feedback. It was a pleasure working alongside you, Gwen. Thank you for your five-star rating! 

Business response:

I'm grateful for your kind words, Ron. It's always rewarding to hear such positive feedback. We did face some challenges due to the construction delays, but we knew that preparing the paperwork repeatedly was crucial to making the process as smooth as possible for you. We are committed to professionalism and ensure our clients receive the best possible service. Your satisfaction is our top priority. Thank you for acknowledging our hard work and for giving us the opportunity to serve you. We look forward to assisting you with... read more

Business response:

Thank you so much! 

Business response:

I'm incredibly grateful for your kind words, Andrew. It was a true pleasure working with you as well. I strive to ensure that all my clients have a positive experience with BankSouth Mortgage. Your review reinforces the value of that goal for me. Thank you once again for your positive feedback and for choosing BankSouth Mortgage. Looking forward to serving your future needs. 

Business response:

Thank you so much for your kind words, Charley. I'm thrilled to hear that you felt respected and valued throughout the entire process, as that is always our goal here at BankSouth Mortgage. Your recognition of our organization and communication is greatly appreciated. We're always here for any questions or needs you may have. Thanks for the five-star review and for trusting us with your mortgage needs. 

Business response:

I'm truly grateful for your kind words, Melissa. My team and I strive to provide the best service to all our clients and knowing that you had such a positive experience is extremely rewarding. We sincerely appreciate your willingness to use our services again and refer us to your family and friends. Rest assured that we will continue to work hard to meet and exceed expectations. Thank you once more for your time and this amazing review.