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Lockaway Storage
- Self Storage
- Castro Valley, CA
About this business
Location details
8555 Dublin Canyon Rd, Castro Valley, CA, 94552, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
We needed the door to our unit serviced and Mark arranged the appointment so that we could be the first client today. This really reduces the wait time and we were finished in less than 30 minutes. Thanks again for accommodating our schedule today.
Business response:
Thanks, Lucy Frise ! We're pleased to hear you've had a positive experience throughout the rental process.
Mark was great to work with on finding the right space to park my RV. His customer service was excellent.
Marks got great customer centered service
I have had an RV Space at Lockaway Storage for over ten years. The current manager, Mark does a fantastic job of running the site and addressing my concerns. I highly recommend their services
Lock away storage is a great place to store your RV. We’ve been there for maybe three years. They have cement pads, secure gates, on-site manager, no troubles. most recently we were leaving with our travel trailer To Go our annual two week camp trip but much to our surprise, management decided to shut the water resource off. I reached out to Mark, who was the on-site manager that day and Mark went above and beyond by making phone calls trying to find a water source where we can fill our water tanks. he spoke to someone at ... read more
It was so nice to actually speak with a HUMAN BEING. These days they make us talk to robots and other fake agents which makes it time consuming and very frustrating to get any kind of business done. I put in my initial request, Mark called me on the phone, and it’s amazing how much you can get done in a 5 minute conversation. He was polite, professional, and offered some great suggestions for what I needed to do. If I need a storage facility in the future guess where I’m gonna go?
My husband and I are moving from SoCal to the Bay Area and we haven’t found a place to live as yet so we needed a storage space to keep our stuff until we do find a place . My husband spoke to Mark and he had such a pleasant conversation. When I went to the office and met him myself, I was very impressed by his professionalism and willingness to help us out . The office was neat and spotless and he made the transaction painless and efficient! I’d recommend this business only because Mark is such an excellent person!
Convenient location to our home and environment is always nice and clean. We have been very happy storing our RV and with our roomy storage unit. Mark has been friendly and helpful. Highly recommend.
Mark was very helpful in arranging the service needed on the roll-up door to our unit. He made sure we were first on the service list and the work was completed quickly.
Mark was great. Very responsive and clearly explained all the sizes and pricing and rules and regulations. It was a pleasure dealing with his professionalism.
Frequently asked questions about Lockaway Storage
How is Lockaway Storage rated?
Lockaway Storage has a 4.6 star rating with 236 reviews.
When is Lockaway Storage open?
Lockaway Storage is closed now. It will open tomorrow at 9:00 a.m.