Lone Tree Post Acute

Michele S. 

on Yelp

5 years ago

If I could make this -0000000 I would. My Mother is in there right now 3-16-21 and is not being cared for when it comes to PT, OT and more importantly THE FOLLOWING OF COVID-19 GUIDELINES!!!!!!!! I was told all packages coming into the facility were to be left in the Recreational Center for 24hrs before patients could receive them, but no they were given to her within 20mins of me dropping them off. If they cannot adhere to this simple task what else are they not doing???? Oh, let me tell you .... she was told after using th... read more

Barbara C. 

on Yelp

5 years ago

This was supposed to be a 5 star facility I'm being generally and giving it ONE The food is the worst I've ever seen Haven't had one decent meal The staff does the best they can but totally under staffed 

Kay L. 

on Yelp

6 years ago

This is a first experience for myself and for my sister (the patient). She had a fall almost two weeks ago and broke 9 bones in her left hand and left leg and foot. She needed surgery, but it couldn't take place until a lot of swelling went down. One week after being admitted, the surgery finally took place. On my first visit, before surgery, I had to physically get up and go to the front desk, since no one had answered the "Red Light" signal, and ask for assistance for her, since she couldn't walk or get out of bed wit... read more

Cindy j. 

on Yelp

10 years ago

My experience with lone tree is awful, the staff is nice and that is it......no one seem to attend to the patients needs and on the surface they play nice when the patient family is around and treat the patient with no care when no one is around. My father had several falls since his stay at Lone Tree convalescent which is unacceptable, I do understand things occur, however repeat incident is unacceptable. I feel the staffing to ratio of patient is in great need of change to provide better care. It stands to reason that ... read more

Linda J. 

on Yelp

11 years ago

As you can see from my rating they do not even deserve 1/2 of a star my mom was taken there for what they said was rehabilation only and it would be for a few weeks only the first day she got there the nurse refused to check her sugar levels because she said that she didn't have anything about it on her chart mind you she had just come from John Muir hospital where her sugar levels were in the 30,s! When I asked to see her chart and why she was there in their opinion no one could tell me why exactly she was there I had to go... read more

Dawn H. 

on Yelp

11 years ago

The Lone tree Convalescent home is based on the corner of Lone tree and Ridgerock drive, the facility, does not provide a parking area for there employees, and expect them to find parking, which results in a business using a residential area for there parking, cars are parked in front of my home everyday all day and weekends, and in front of every house on this block, I can't park in front of my own home or even have my family come over because there is no where to park, I have been down there several times and asked if th... read more

Candice S. 

on Yelp

13 years ago

In terms of Convalescent Hospital locations in the area, this is one of the better ones but as you can tell by my 2 stars, that doesn't say much. This place is rather clean and most of the staff are overly qualified, but just because you have those two things doesn't mean this place is going to be great. What Lone Tree suffers from is poor attention to deal and genuinely caring about their patients. From what I've observed everything is done like it's a procedure or a chore. You rarely see the nurses be friendly with the p... read more

Larry M. 

on Yelp

15 years ago

Awful experience. Mom had horrible care. She's diabetic. They fed her sugar water and insisted she drink it. Her blood sugar, always well controlled, went to 441. They missed her thyroid medication, and her thyroid dropped to dangerous levels. They failed to control her sodium. As to quality of care, they did not answer her buzzer and her NEIGHBOR - in the next bed - had to help her to the bathroom. They lost her clothes and wrapped her in a blanket. Within a week Mom's health went from good - but needing good c... read more