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Lumen Property Management

4.8
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About this business

Lumen Property Management is a full-service property management company with an established presence in multiple US markets. Lumen was built to leverage the immense operating infrastructure and expertise of its parent company, Pangea Properties, to provide a full range of property management services.Lumen Property Management clients receive the same diligent services and care that Pangea provides to its own 13,000 unit multi-family portfolio 

Location details

549 W Randolph St, Fl 2, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.847 reviews
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1 review has no rating
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Tiffany A.'s profile image
Tiffany A. 
on Birdeye

3 weeks ago

Alison and Kelly were so helpful with out move in and we are extremely satisfied!!’ 

Business response:

Thank you so much, Tiffany! Please let us know if there is anything we can help you with in the future!  

MJ's profile image
MJ 
on Birdeye

a month ago

Kelly and Allison are awesome! 

Business response:

Thank you so much, Mj! Please let us know if there is anything we can help you with in the future!  

Olaolu A.'s profile image
Olaolu A. 
on Birdeye

a month ago

Kelly and Allison from Quail Ridge were awesome. Came in during a snow storm to help us move in 

Business response:

Thank you so much for your kind words, Olaolu! We appreciate the feedback and are happy that you have had a positive experience. Please let us know if there is ever anything that we can help you with in the future!  

Lasonja L.'s profile image
Lasonja L. 
on Birdeye

a month ago

Excellent customer service 

Business response:

Thank you for taking the time to leave a review, Lasonja! Please don’t hesitate to let us know if there is anything that we can help you with in the future! 

Rob's profile image
Rob 
on Birdeye

a month ago

Overall experience was great, Kelly and Allison were a tremendously helpful and thoroughly pleasant during this whole experience. Quail ridge is a well managed and well maintained place to live. I would highly recommend to anyone looking for an apartment to rent in the Naperville area. 

Business response:

Thank you so much, Rob! Please let us know if there is anything we can help you with in the future!  

S.L's profile image
S.L 
on Birdeye

a month ago

My son has lived here for about a year and has had nothing but good things to say. Thankful for this place! Thank you Kelly and Allison for making sure he’s safe. 

Business response:

Thank you so much for your kind words, S.l! We appreciate the feedback and are happy that you have had a positive experience. Please let us know if there is ever anything that we can help you with in the future!  

S.r's profile image
S.r 
on Birdeye

a month ago

I’ve lived at Quail Ridge for about a year now and it’s been such a wonderful experience. Kelly and Allison have always been such a big help and so quick to help whenever needed. I love it here. 

Business response:

Thank you for taking the time to leave a review, S.r! Please don’t hesitate to let us know if there is anything that we can help you with in the future! 

Paul Bell's profile image
Paul Bell 
recommend  Recommended
2 months ago

I find all the people at Lumen to be the best. They're always professional, polite, patient and helpful. I'm referring to the two women in the office and also the maintenance crew. I was originally worried about moving from a single family home to an apartment complex, but the change has actually been pleasant. I would attribute than to the people representing Lumen. 

Business response:

Thank you for taking the time to share your positive experience with us, Paul. We're thrilled to hear that our team at Lumen has been professional, polite, patient, and helpful throughout your transition to our apartment complex. We appreciate your kind words and are glad to have made your move a pleasant one. If you ever need any assistance, please don't hesitate to let us know. 

Sean R.'s profile image
Sean R. 
on Birdeye

2 months ago

Fantastic staff Very Professional and knowledgeable in explaining the Lumen process of receiving an application 👏 

Business response:

Thank you for taking the time to leave a review, Sean! Please don’t hesitate to let us know if there is anything that we can help you with in the future! 

Frequently asked questions about Lumen Property Management

How is Lumen Property Management rated?

Lumen Property Management has a 4.8 star rating with 47 reviews. 

When is Lumen Property Management open?

Lumen Property Management is open now. It will close at 5:00 p.m.