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Luna By Giada
- Italian
- Scottsdale, AZ
About this business
Celebrated chef, author, philanthropist and television personality Giada De Laurentiis's brand new concept, Luna by Giada, is located on the first floor of the Caesars Republic Scottsdale. The signature restaurant is a sophisticated, high-energy environment that caters to both locals and hotel guests alike. Luna’s menu embraces Chef De Laurentiis’ Roman heritage, mirroring her passion for Italian cooking with vibrant, California influences and a world-class guest experience.
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
Food was outstanding and the service was wonderful.
Business response:
Thank you, Celina. We appreciate your review!
Such a wonderful experience. Delicious food, outstanding service and a fantastic vibe. Brandi is a true asset to the restaurant - make sure you try to request her as a server. We’ll definitely be back.
Business response:
Thank you, Jennie. We appreciate your review!
The location, ambience and company was amazing!!! The food was ok I liked it but not worth the price. Our server was really funny and nice but once we got our food he never came back. I waited forever to get a refill. They said they would comp our drinks since we had to wait so long and our server never came back. Once we got our refill the server disappeared again and our drinks were never comped. It’s the principle of the matter and and following through with your word. Otherwise we had fun and the rest of the service was ... read more
Business response:
We sincerely apologize for any inconvenience caused during your visit. While we're glad to hear you enjoyed the location and ambience, we regret that the food and service did not meet your expectations. We take pride in providing excellent service, and it's disappointing to learn that your server was not attentive and that the promised drink compensation was not fulfilled. We hope to have the chance to make things right and ensure a better dining experience for you in the future.
Our reserved table was not ready when we arrived; however, Luna’s Staff went the extra mile to make up for that, checking in with us frequently, they even offered us courtesy champagne.
Business response:
Hi, Adalberto. Thanks for taking the time to share your positive experience. We appreciate it!
Food was okay, staff was untrained and intrusive.
Business response:
Your feedback is invaluable to us, and we sincerely thank you for taking the time to share your experience. We appreciate your input on both the food and staff. We take all comments seriously and will use your feedback to improve our service. If you would like to discuss your experience in more detail, please feel free to reach out to us at (480) 914-6829. We would welcome the opportunity to address your concerns further and learn how we can better serve you in the future.
Usually, every thing is great! It took 15 minutes for us to get service! I did complain several times, but to no avail!
Business response:
Thank you for bringing this to our attention. We sincerely apologize for the delay in service you experienced during your recent visit. We strive to provide prompt and attentive service to all our guests, and we regret that we fell short of this standard on this occasion. We take your feedback seriously and will use it to improve our service. We hope to have the chance to serve you better in the future.
The place is nice and cozy but the check-in assistance is very bad. Even if you have a reservation, they make you wait a long time and they don't give you any explanations and when you ask, they just say they don't know how much longer you have to wait. The food is good and the assistance at the table and the bar is better.
Business response:
We sincerely apologize for any inconvenience you experienced during the check-in process. We understand how frustrating it can be to wait without clear communication, and we will address this issue with our staff to improve our service. We're glad to hear that you found our place nice and cozy, and that you enjoyed the food as well as the assistance at the table and bar. Thank you for your visit, and we hope to have the opportunity to provide you with a better overall experience in the future.
We were so delighted and impressed to find this restaurant! It’s stunning and stylish, yet everyone who works there is very friendly and un-pretentious. Customers were dressed in somewhat nice-casual to very stylish-gorgeous. I highly recommend it for the food, the prices, the wonderful atmosphere and great service.
Business response:
Hi, Solveig. Thank you so much 😊
The lemon pasta dish, which is supposed to be a signature dish for this restaurant was a big disappointment for several of our dining guests. Overall, I did not see anything that made me think that this was fine, upscale dining.
Business response:
Your feedback is invaluable to us. We are sorry to hear about your disappointment with the lemon pasta dish. Please feel free to reach out to us at (480) 914-6829 to discuss your experience further.
Frequently asked questions about Luna By Giada
How is Luna By Giada rated?
Luna By Giada has a 4.7 star rating with 1,877 reviews.
When is Luna By Giada open?
Luna By Giada is closed now. It will open at 3:00 p.m.