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Madison Reed Hair Color Bar Williamsburg

4.0

About this business

Location details

85 N 3rd St, Suite 115, Brooklyn, NY, 11249, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.0112 reviews
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Danielle A.'s profile image
Danielle A. 
rating
a year ago

I came in wanting to get pink hair. A proper colorist would have known my natural hair was too dark for what I wanted and added a bleaching service or spoke to me about how they thought the color would like without bleaching. I walked out with bright red roots and weird mauve pink ends. While the dye was in my head they literally said "we'll see how this goes" which is not something you want to hear with dye in your hair. For better or for worse, the dye is already bleeding out. Two days after getting it colored it got al... read more

Business response:

Hi Danielle, thank you for taking the time to send us this feedback. We are so sorry to hear that your results were not as expected, and we want to make this right. Our team will be reaching out to you shortly to take care of you. 

Monica O.'s profile image
Monica O. 
rating
2 years ago

Unfriendly/unprofessional staff and poor service experience. I had my roots done and it washed out with one wash. Customer service was nice enough to book a correction. I showed up to the correction 6 min late (there's a 10 min grace period). I stood in the unattended front for a couple of min before going towards the back to find someone to help me. Two staff members were hanging out there. I told them I was there for an appt and they dismissed me to wait in the front. A lady with curly brown hair finally comes out to meet... read more

Business response:

Hi Monica, thank you for taking the time to send us this feedback. We would like to apologize for the experience you had at the Hair Color Bar and we want to make this right. Our team will be reaching out to you shortly to assist. 

Lu N.'s profile image
Lu N. 
rating
3 years ago

My appointed was for roots and balayage. I have been getting balayage done for years and have never experienced this result. Recently, I had to find a new salon and decided on Madison Reed because they are color specialists. The root was ok, thought my scalp is burning a bit. The issue is not only that I have patches of red tones, but that I was told that was expected because I have dark hair. Then I was told it was my hair texture. Then I was told their products are not as strong as products from other salons and they canno... read more

Business response:

Hi Lu, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Please give us a call at 866-817-0814 and we can assist further. Thank you for taking the time to share your experience with us. 

Maddi M.'s profile image
Maddi M. 
rating
3 years ago

i thought Madison Reed specializes in root touch ups, I assumed they would be the experts, I was completely wrong. I had blonde highlights all over and I just wanted a root touch up with shine. I came out a dark brunette.! when I was shown the picture of the color for my roots, I told the colorist I would like to see the lighter shade, she didn't show it to me because she said it would not work with my highlights!!! please beware of what you are getting. really unhappy and disappointed in the results. I will never go back. 

Business response:

Hi Maddi, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Rebecca M.'s profile image
Rebecca M. 
rating
4 years ago

If I could give them a -10 I would the colorist had no clue what she was doing. My hair was orange and blue. I had to go to an actual professional salon to get it fixed. Awful. Stay away. They're fucking clueless 

Frequently asked questions about Madison Reed Hair Color Bar Williamsburg

How is Madison Reed Hair Color Bar Williamsburg rated?

Madison Reed Hair Color Bar Williamsburg has a 4 star rating with 112 reviews. 

When is Madison Reed Hair Color Bar Williamsburg open?

Madison Reed Hair Color Bar Williamsburg is closed now. It will open at 9:00 a.m.