Mark Brown of Mutual of Omaha Mortgage

Business response:

I'm truly grateful for your kind words, Cain. It was my pleasure to guide you through the process and ensure your understanding at each step. The fact that you found our conversations easy and informative is indeed a satisfaction for me. I aim to provide this level of service to all of my clients at Mutual of Omaha Mortgage. Thank you for taking the time to leave a review and for the perfect rating. I look forward to the opportunity of working with you again in the future. 

Business response:

I'm genuinely thrilled to hear such commendable words, Donald! It's always heartening to know that my aim to be approachable and available throughout the process has been effective. I believe that a bit of humor can make any situation a tad bit lighter, while of course, maintaining the gravity of the work we do. I'm glad you appreciated that. Thank you for choosing Mutual of Omaha Mortgage and for the full-star rating! Your satisfaction is my priority. 

Business response:

Thank you, Arthur, for the generous rating and your kind words. It is my priority at Mutual of Omaha Mortgage to keep our clients well-informed at all times. I'm glad to hear that you've had a good experience. Should you have any more questions or need further assistance in the future, feel free to reach out. 

Business response:

Dear Lawanda, I can't express how much your kind words mean to me. I'm delighted to hear that you had a positive experience with our services. It was truly a pleasure to assist you during this process and I'm glad I could make it easier for you. Your comfort and satisfaction are my top priorities. Thank you once again for taking the time to share your experience. I'm looking forward to assisting you again in the future. Sincerely, Mark Brown. 

Business response:

I'm absolutely thrilled to hear about your positive experience, Steven! It was a pleasure to guide you through the process, ensuring it was as easy as possible for you. At Mutual of Omaha Mortgage, we strive to provide that 'small local company' feel, even as we serve customers nationwide. Your feedback, especially that perfect rating, truly makes my day. Thank you for choosing us for your mortgage needs. 

Business response:

Thank you very much, Robert, for this glowing review. It's always a pleasure to know that my clients are satisfied and feel well taken care of. Your situation was unique, but I'm glad we could navigate it together smoothly and efficiently. I'm delighted to hear that you found the process straightforward and the customer service top-notch. Your kind words mean a lot to me and I'm glad that I could make your experience with Mutual of Omaha Mortgage a positive one. Remember, if you or your friends ever have any future mortgage ... read more

Business response:

I'm genuinely touched by your kind words, Michael. It was an absolute pleasure working with you and your wife, and I'm thrilled to hear that my efforts to keep the lines of communication open and set clear expectations were appreciated. I strive to offer the highest level of service to all my clients and your recommendation means a lot. Remember, I'm never too busy for any of your mortgage-related queries. Thank you for choosing Mutual of Omaha Mortgage. 

Business response:

Amy, thank you for your kind words and for taking the time to share your experience. I'm thrilled to hear that I was able to assist you effectively and on your schedule. Your satisfaction is of utmost importance at Mutual of Omaha Mortgage. Please do not hesitate to get in touch with any further questions or concerns. Here's to the start of a great relationship! Sincerely, Mark Brown.