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Mark Gundersen of Mutual of Omaha Mortgage
- Mortgage Lenders
- St. Charles, IL
About this business
Location details
104 S 2nd Ave, St. Charles, IL, 60174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Better communication. It would have been a better experience being able to talk to someone on the phone to better understand what was needed. Email does not always work well. Also, knowing the cost and those figures being consistent throughout the process. Knowing at the last minute i needed an additional 2k to close is confusing to me and I still don’t understand where the additional fees came from and why it was not told to me from the beginning.
Verified by Mutual of Omaha Mortgage
If it was easier to use the email jobs as I dont have a printer and had difficulty working the electronic
Business response:
I'm glad to have assisted you, Linda. I understand the challenges with electronic processes and email documents. Please feel free to reach out directly if you need any further assistance or have suggestions on how we can improve your experience.
Verified by Mutual of Omaha Mortgage
Rachel and Mark great teamwork and appreciate the reminders as new homeowners!
Business response:
I'm glad to hear that you appreciated the teamwork and reminders as a new homeowner. It was a pleasure working with you. Thank you for choosing Mutual of Omaha Mortgage!
Verified by Mutual of Omaha Mortgage
Very patient in explaining the process
Verified by Mutual of Omaha Mortgage
My husband is a banker and said Mark and his team did an absolutely fabulous job. I don't know as much about the business, but I take my husband's word for it! I do know that the whole experience was super easy, and Mark and his team were incredibly fast and professional. Great job!
Verified by Mutual of Omaha Mortgage
He made it easy for us to refinance our home. Was on the ball with everything. He goes above and beyond.
Verified by Mutual of Omaha Mortgage
Mark was extremely helpful and was quick to answer any question we had throughout the process.
Verified by Mutual of Omaha Mortgage
Smooth refinance process.
Verified by Mutual of Omaha Mortgage
Mark has always been great to work with. He is responsive and focused on providing the best service for his clients. I've used Mark for 15 years and will continue to do so.
Business response:
Thank you, Paul, for taking the time to review my services. I am very pleased that you had a positive experience with Mutual of Omaha Mortgage. I strive to provide excellent customer service and I'm glad that I was able to meet your expectations.
Frequently asked questions about Mark Gundersen of Mutual of Omaha Mortgage
How is Mark Gundersen of Mutual of Omaha Mortgage rated?
Mark Gundersen of Mutual of Omaha Mortgage has a 4.9 star rating with 320 reviews.
When is Mark Gundersen of Mutual of Omaha Mortgage open?
Mark Gundersen of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.