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Massage Envy
- Massage Therapy
- Phoenix, AZ
About this business
Location details
21001 N Tatum Boulevard, Phoenix, AZ, 85050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Manager never called back after two months of my appointments being cancened {same day} due to a therapist call out. Location admin said a manager would let me know - they never followed up. What are you doing about being super short staffed and therapists not beging reliable???? I’m so frustrated and sad that I pay and can’t even rely on even getting in? PCR group, what are you doing to help sustain your locations? So - if you’re considering a membership - don’t waste your time of money. Especially on this location.
Business response:
Hello Cori Matheson, it's regrettable to hear that you had a negative experience at your local franchised Massage Envy. We encourage you to submit your information through this link: http://bit.ly/2mQKBpW to allow the franchise to assist further.
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Massage therapist was lovely but customer service poor. Would not pay for another membership.
Frequently asked questions about Massage Envy
How is Massage Envy rated?
Massage Envy has a 4.7 star rating with 444 reviews.
When is Massage Envy open?
Massage Envy is closed now. It will open at 9:00 a.m.