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Massage Envy
- Massage Therapy
- Beavercreek, OH
About this business
Location details
2750 N. Fairfield Rd., Beavercreek, OH, 45431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 9:00 p.m. | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Recommended
RecommendedGot my very first massage, prenatal to be exact and it was amazing. I was completely relaxed when I walked out and plan on coming back next month! I recommend Chelsea!!
Recommended
The therapist there are all pretty great. But getting in and then having them cancel is happening a lot! I am a member and this year alone I’ve had over 7 cancelations. How am I supposed to use my membership if they just keep canceling.
Business response:
Hello Kim, it's regrettable to hear that you had a negative experience at your local franchised Massage Envy. We encourage you to submit your information through this link: http://bit.ly/2mQKBpW to allow the franchise to assist further.
I purchased a gift card for my son and his girlfriend for a massage for Christmas. All locations were booked out by a month. Then they cancelled once day when the weather was bad and they said they were closing early. So 6 weeks out they finally go in and are turned Away because my sons girlfriend is 17. They were never told about the policy that she has to be 18 or have her parent with her, but they charged their card for half the cost and labeled it as a cancellation!! I am furious and called to speak to the manager Daniel... read more
Business response:
We deeply regret that you all haven't had a more positive experience with our team. Please reach out to us at http://bit.ly/2mQKBpW so that we can work towards a resolution and try to restore your confidence back into our business. We hope to hear from you soon, Tiffany.
I have been a member for 1 1/2 and have 6.5 massages sitting there and have given 4 to family members if that tells you anything. Everytime I call to try and get an appointment they are 2 + weeks out. If i didn't need it now I wouldn't be calling. I can't cancel my membership because if I do I only have 2 months to us ALL my services. I can't even us 1. I don't see me getting 6.5 in and they just keep adding up. I have called for 3 weeks tring to get in and today we told I might try a different store. Well thanks.
I scheduled a couples massage to include a prenatal massage for myself and told the lady on the phone that I had gestational diabetes and was told nothing about requiring a doctors note or anything. We planned a baby sitter for the occasion but were called to cancel my husbands part of the massage about 4 hours before our massage because his therapist was ill. Then I decided to go have my prenatal massage and got back to the room where the therapist then asked if I signed the paperwork for the massage and I said I hadn’t bee... read more
Frequently asked questions about Massage Envy
How is Massage Envy rated?
Massage Envy has a 4.5 star rating with 343 reviews.
When is Massage Envy open?
Massage Envy is open now. It will close at 9:00 p.m.