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Matt Sheffey of Keller Home Loans

4.9
  • Mortgage Lenders
  • Strongsville, OH

About this business

FinanceMortgage Lenders

Location details

18318 Pearl Rd, Office #1, Strongsville, OH, 44136, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9253 reviews
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Melissa F.'s profile image
Melissa F. 

Verified by Mutual of Omaha Mortgage

3 years ago

He was very personable and I appreciated the fact that we were promised no charge to refinance. 

Rich G.'s profile image
Rich G. 

Verified by Mutual of Omaha Mortgage

3 years ago

Matt is the best! I'm so glad to have him in my pocket to help my clients. He goes above and beyond and is one of the best in Cleveland. 

William Ryan T.'s profile image
William Ryan T. 

Verified by Mutual of Omaha Mortgage

3 years ago

OK is not a negative rating. The service provided by Matt and Triah was excellent. The challenges were with the endless document requirements from Mutual of Omaha, just when thought done, another request. It would have been nice to have an upfront ‘roadmap’, so to speak, of all required docs. Triah was great walking us through the tsunami of doc requirements. Those who don’t frequently buy properties are not familiar with the doc requirements, especially for retirees that don’t have a W-2, 401(k) and may have multiple points... read more

Business response:

Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback. 

Linus Thomas Grogan J.'s profile image
Linus Thomas Grogan J. 

Verified by Mutual of Omaha Mortgage

3 years ago

Matt was very helpful but unfortunately our mortgage got farmed out to Mutual of Omaha. We would have preferred to stay with Matt! 

Business response:

It was great working with you. Thanks again for putting your trust in us. 

Melissa F.'s profile image
Melissa F. 

Verified by Mutual of Omaha Mortgage

3 years ago

He was very personable and I appreciated the fact that we were promised no charge to refinance. 

Jessica K.'s profile image
Jessica K. 

Verified by Mutual of Omaha Mortgage

3 years ago

We had to switch lenders half way through the transaction and Keller Home Loans did a fantastic job getting this in order before closing! 

Business response:

Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback. 

Maureen D.'s profile image
Maureen D. 

Verified by Mutual of Omaha Mortgage

3 years ago

I have been working with Matt and his team for several years now and he has always under promised and over delivered!! He has saved my clients thousands of dollars and helped them understand and ask the right questions when comparing the loan products they are offered by he and other loan officers. That "apples to apples" comparison and the education they receive always brings them back to Keller Home Loans, where they get the best bang for their buck every time! If you're even thinking about getting a home mortgage, you owe... read more

Business response:

I really appreciate the feedback and am looking forward to working with you again. 

Jason H.'s profile image
Jason H. 

Verified by Mutual of Omaha Mortgage

3 years ago

Matt is a rockstar and always gets the job done! 

Kathy B.'s profile image
Kathy B. 

Verified by Mutual of Omaha Mortgage

3 years ago

Well, more communication with me the agent, and the buyer. Understanding who is taking care of the loan after Matt receives it- who's on the team. For my first client with Matt, I felt you needed to educate the buyer about Points- Show the buyer what he will be paying without pts vs paying with pts. and how much those points cost. The buyer did receive the CD, but didn't understand that he had the right to change anything on it. I didn't know about it until the day prior to closing. My client was not happy. Buyers need to be... read more

Frequently asked questions about Matt Sheffey of Keller Home Loans

How is Matt Sheffey of Keller Home Loans rated?

Matt Sheffey of Keller Home Loans has a 4.9 star rating with 253 reviews. 

When is Matt Sheffey of Keller Home Loans open?

Matt Sheffey of Keller Home Loans is closed now. It will open on Monday at 8:00 a.m.