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18318 Pearl Rd, Office #1, Strongsville, OH, 44136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
I didn't receive any response from Jessica when I called or emailed. I always received great response from Matt throughout the entire transactio!!
Verified by Mutual of Omaha Mortgage
Matt and staff guided me throughout the refinance process. I received emails and texts continuously which helped immensely! They also answered any questions/doubts I may have had as well. Thank you all!
Business response:
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Verified by Mutual of Omaha Mortgage
👍👍thanks🏠🏡
Business response:
It was great working with you. Thanks again for putting your trust in Keller Home Loans.
Verified by Mutual of Omaha Mortgage
Communication was excellent!! Anytime I had a question or concern, Matt was available to speak to me for as long as I needed until I was comfortable. He was able to lock in a good rate that saved me hundreds a month. Jessica (also on his team)was immediate in her responses to my questions and explaining the paperwork that was being sent to me. Overall, Matt and Jessica made this process very easy and fast. I was not at all worried or stressed. I am very happy to have worked with Matt and will continue to refer him to family ... read more
Business response:
I enjoyed working with you. Thanks for the great feedback.
Verified by Mutual of Omaha Mortgage
No pressure...Everything went very good!
Business response:
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Verified by Mutual of Omaha Mortgage
We had some errors with closing costs that should have been caught on your end (thousands of dollars), this really was a big deal for us and no one apologized for this huge error that my wife caught.
Business response:
Thank you for your response. If there is anything we can do to improve our offerings, please let us know.
Verified by Mutual of Omaha Mortgage
Matt, it was great working with you. I greatly appreciate all you assistance with the Kowalczyk Brothers! I enjoyed working with them and I hope you did too! Karen
Verified by Mutual of Omaha Mortgage
The loan was more complex than the average loan as a second home purchase was in the works as well. Matt made the process as clean and easy as possible and met timelines despite the complexity.
Business response:
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
Verified by Mutual of Omaha Mortgage
It was extreworkworking with him. IHe was very heklpful amdnanswerend answeredndandall my helpful1,000s of questionamazing The loan priocess was super easy and probreezy Ma.. Thank you!!!
Business response:
I really appreciate the feedback and am looking forward to working with you again.
Matt Sheffey of Keller Home Loans has a 4.9 star rating with 253 reviews.
Matt Sheffey of Keller Home Loans is closed now. It will open on Monday at 8:00 a.m.