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Matthew Givens of Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Everything was explained when I asked questions
Business response:
Lisa, I am thrilled to hear that you had a positive experience with Mutual of Omaha Mortgage and that I was able to assist you comprehensively. Your satisfaction is our priority and we always strive to ensure our clients are fully informed. Thank you for the stellar 5-star rating; it's truly appreciated! Looking forward to assisting you again in the future. Best regards, Matthew Givens.
Verified by Mutual of Omaha Mortgage
Made the steps easy to get to the end of Process Had a little hiccup at the last thing, but it was taking care of.
Business response:
Thank you, Timothy, for taking the time to leave a review. I'm glad to hear that you found the process manageable and I apologize for the small hiccup at the end. Your feedback is very valuable to us at Mutual of Omaha Mortgage. We strive hard to ensure our customer's journey is smooth from beginning to end. Your satisfaction is our priority, and I'm glad we could resolve the issue promptly. Looking forward to assisting you with any future mortgage needs.
Verified by Mutual of Omaha Mortgage
the process was explained from A-Z ,Matthew was very pleasant and patient to work with. all of my questions , phone calls and concerns were taken care of in a timely and professional manner.
Business response:
Thank you, Maggie, for your positive feedback. I'm thrilled to hear that you found our process to be well-explained and professional. At Mutual of Omaha Mortgage, we always strive to be responsive and patient with our clients, so it's great to know we hit the mark with you. Your kind words and 5-star rating really mean a lot to me. If you have any further questions or concerns, don't hesitate to reach out. Thanks again! - Matthew Givens.
Verified by Mutual of Omaha Mortgage
I have worked with MATTHEW GIVENS two times now he is very responsive, attentive, and kind always returns my calls and picks up the phone when he can delivering outstanding advice and follow through. I’ve never had a better experience with any other lending organization. Thank you, MATTHEW GIVENS, and roles dulks
Business response:
I'm truly humbled by your words, Gregory. Providing quality service is my top priority, so I am thrilled to know that my responsiveness and attentiveness were able to make a positive impact on your experience. It was a pleasure to assist you with your mortgage needs, and I'm glad to have had the opportunity to work with you again. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to leave such a wonderful review. I look forward to serving you in the future!
Verified by Mutual of Omaha Mortgage
Matt is very responsive to ensure a smooth experience.
Business response:
I'm thrilled to hear that your experience was smooth, Skyler, and that you found my responsiveness to be helpful. Ensuring clients feel supported and informed is always my main goal. Thank you for your generous rating and kind review. If you need any further assistance in future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Matthew was very knowledgeable and great to work with
Business response:
Thank you for the 5-star review, Christina! I'm thrilled to hear that you found my service helpful and knowledgeable. It was a pleasure working with you. Your satisfaction is my top priority. If you have any more questions about your mortgage or need further assistance, don't hesitate to reach out. Thanks again for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Matthew would get right back with me on any questions I had. Appreciated his patience with trying to find and send the paperwork.
Business response:
I'm very grateful for your positive feedback, Ada. It's my duty to ensure that your questions are answered promptly and that any paperwork needed is readily available. Your patience and cooperation were greatly appreciated during this process. It was a pleasure working with you and I'm glad I could assist in your journey with Mutual of Omaha Mortgage. Looking forward to assisting you in the future. Best, Matthew Givens.
Verified by Mutual of Omaha Mortgage
Matthew was great. But the lady recieving our documents I believe her name was Rosa her email were not exactly clear but besides that
Business response:
I'm glad to hear that you had a good experience with me, Jackie! I'm sorry that you had some trouble with Rosa's email. We strive to provide great customer service and I'll make sure we look into it. Thank you for your 4.50 star rating, it means a lot to me. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Matthew and Misti we're AMAZING!! Prompt, clear communication, never asked for things more than once. Definitely a good team!
Frequently asked questions about Matthew Givens of Mutual of Omaha Mortgage
How is Matthew Givens of Mutual of Omaha Mortgage rated?
Matthew Givens of Mutual of Omaha Mortgage has a 4.9 star rating with 258 reviews.
When is Matthew Givens of Mutual of Omaha Mortgage open?
Matthew Givens of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.