This profile has been claimed by the business owner or representative.
3 Penny Street, Lancaster, LA1 1UA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Holly was very helpful
Business response:
We are elated to hear Holly made a positive impression, Andrea. We will share your kind words with her.
Alex at Lancaster branch and holy where absolutely fantastic Great service
Business response:
Thank you for your lovely feedback, Susan. We’re delighted to hear that Alex and Holly provided fantastic service. We’ll be sure to pass your kind comments on to them!
Been into Max Spielman many times. Alex the manager. Is very helpful, very patient, very knowledgeable. Love coming into Lancaster branch. Even when Alex is very busy. He always makes his customers feel very special
Business response:
Your positive feedback means a lot. Alex clearly makes every visit special, and we're proud to have him at the Lancaster branch.
Alex could not have even more helpful - despite being busy. Huge thanks.
Business response:
Thank you for your review, Moyà. We will pass your kind words on to Alex. Your recognition means a lot to us.
The manager Alex was so helpful and talked me through everything that I needed. I always use this store because they always go out of their way to help. Genuinely kind staff ho work really hard.
Business response:
Thank you for your review. We're grateful Alex provided such helpful service and appreciate your continued loyalty to our store.
Tom was so helpful and he was really busy too with what looked like a fiddly assignment for a customer. I’m very grateful for his knowledge in helping me with my visa photographs. Friendly and even though he was busy and it was towards the end of the day, I didn’t feel rushed at all. A great ambassador for the business. Initially I felt the cost for the photos was excessive and I left feeling it was value for money! Thanks Tom! Was nice to chat with you.
Business response:
Thank you so much for your kind words! We’re delighted to hear that Tom provided such helpful and friendly service, even while busy, and made your visa photo experience smooth and enjoyable. We’ll be sure to pass on your praise.
Tom gave us 5 star service, absolutely exceptional customer service. Thank you for helping us and making our day so special. We will be back for sure. Thank you.
Business response:
Thank you so much for your kind words! We’re thrilled Tom could provide exceptional service and make your day special. We really appreciate your feedback and look forward to welcoming you back!
Tom was absolutely brilliant. Came in to update renew my passport (also my husbands). Amazing service - took us through the full process from start to finish passport due in a couple of weeks. Fantastic - would recommend the service to everyone I know. Tom is a credit to the company
Business response:
Thank you for taking the time to share such a fantastic review. We’re delighted to hear that Tom provided brilliant service and guided both you and your husband through the full passport renewal process with ease. It’s wonderful to know everything was handled smoothly from start to finish and that your passports are already on the way. Your recommendation means a great deal to us, and we couldn’t be happier to hear that Tom made such a positive impression. We’ll be sure to pass on your kind words.
Alex, was very efficient, polite and took all our stress away in applying for our passports. Alex explained the procedure and carried out the process for us, we were very grateful. Alex was very chatty, friendly and extremely professional and the staff in Max Spielmann, nothing was too much trouble. I would highly recommend anyone going to the store in Lancaster
Business response:
Thank you so much for your wonderful feedback! We’re delighted to hear that Alex provided efficient, friendly, and professional service, making your passport application stress-free. We’ll be sure to pass on your kind words to Alex and the team at Lancaster.
Max Spielmann has a 4.4 star rating with 232 reviews.
Max Spielmann is open now. It will close at 5:30 p.m.