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3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 9:00 p.m. | |
Tue | 8:30 a.m. to 9:00 p.m. | |
Wed | 8:30 a.m. to 9:00 p.m. | |
Thu | 8:30 a.m. to 9:00 p.m. | |
Fri | 8:30 a.m. to 9:00 p.m. | |
Sat | 8:30 a.m. to 8:00 p.m. | |
Sun | Closed |
All the job done well as customer request. Have very comfortable waiting area for customers.
Business response:
We are grateful to hear that our team completed everything to your satisfaction and met your specific requests. It's wonderful to know that you found our waiting area comfortable during your visit. Your positive experience means everything to us, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future.
I had the good fortune to have Adrianna as my service rep. She let me know right away she was new to the job and helped me to the extent of her experience and then involved others to successfully complete the mission that brought me to the dealership. She was good with follow-up, communicated the necessary information and tag team with their colleague Bryson to get the time sensitive information to me. She's the type of person that creates loyalty to a brand, to a company, to a dealership. I will definitely be coming back th... read more
Business response:
Hi, David. Thanks for taking the time to share your positive experience. We truly appreciate it!
service is exceptional and i really appreciate it! Friendly and prompt customer service! Thank you‼️
Business response:
Thank you for your wonderful feedback! We're thrilled to hear you found our service exceptional and our customer service friendly and prompt. Your appreciation means a lot to us, and we're glad we could exceed your expectations. We value customers like you and will continue to strive for excellence in all we do.
Excellent service! Very professional! Totally satisfied as always! Checked in as scheduled and finished timely!
Business response:
Thank you for taking the time to share your wonderful experience. We are delighted to hear that you found our service excellent and our team professional. It means so much to know that you were completely satisfied and that we met your expectations once again. We truly appreciate that you were able to check in as planned and that we completed everything in a timely manner. Your continued trust in us is invaluable, and we look forward to providing you with the same high-quality service in the future.
Had a great experience when purchasing the 2025 Canyon. Went in for first service today. The service department was very professional and got the work done much quicker than I was quoted.
Great and responsive. Fast realiable. Check them out for your next vehicle. They will take care of you
Business response:
Thank you for sharing your wonderful experience! We deeply appreciate your kind words about our responsive and reliable service. It means so much to hear that you found our team to be quick and dependable throughout your visit. Your recommendation for others to check us out for their next vehicle truly warms our hearts. We understand how important it is to have a team that takes care of you, and we are thrilled that we could deliver on that promise. Thank you for trusting us with your automotive needs!
Comfortable waiting area, snacks and drinks. Very friendly advisers. Reasonable wait time for oil changes.
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful that you found our waiting area comfortable and appreciated the complimentary refreshments we provide. We take pride in creating a welcoming environment for our customers while they wait. Your kind words about our friendly service advisors mean so much to us - they work hard to make every visit pleasant and informative. We're also pleased that your oil change was completed within a reasonable timeframe. Thank you for choosing McKinn... read more
Very prompt and clear communication
Business response:
We are honored to receive your wonderful feedback. Your comments about our prompt and clear communication truly mean a lot to us. We understand how important it is to keep our customers well-informed throughout their experience, and we are thrilled that we met your expectations in this area. At McKinney Buick GMC, we strive to make every interaction smooth and transparent. Thank you for taking the time to share your positive experience with us.
The service department has a professional staff of great men and women. They’re awesome!
Business response:
We are privileged to hear such wonderful feedback about our service department team. Your recognition of the professionalism and dedication of our staff means everything to us. We work hard to ensure every customer receives exceptional care, and knowing that our team made such a positive impression on you truly makes our day. Thank you for taking the time to share your experience.
McKinney Buick GMC has a 4.3 star rating with 8,692 reviews.
McKinney Buick GMC is open now. It will close at 9:00 p.m.