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Member Solutions Center
- Finance
- Chandler, AZ
About this business
Location details
475 N Gila Springs Blvd, Chandler, AZ, 85226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Your rep was very knowledgeable and pleasant to talk to she quickly help me solve my issue and got me on the right track.
Business response:
Hello Sunshine! Thank you for the wonderful rating.
Sarah was an absolute pleasure to work with. She's skilled in communication, knowledgeable of her work, and helped us feel confident and comfortable throughout our loan process. I'm grateful when staff do their best to connect with members by simply sharing about themselves or inquiring about us outside of our transactions-- that's usually our experience with FCU and working with Sarah exceeded every expectation.
Business response:
Woohoo! Thanks for the awesome rating. We love our members. :)
During this strange times in the world, working with Sara has been a valued relief. She has been extremely professional, responsive and I feel like I want to do business with First Credit Union. My experience working with Sara has been a much needed change with all the craziness in the world. Sara has shown top notch customer service and should most definately be recognized for her performance. First Credit Union is lucky to have an employee like her representing thier organization. Thank you!!
Business response:
Woohoo! Thanks for the awesome rating. We love our members. :)
The whole loan process was straight forward and efficient. Sarah did a great job keeping us informed and walked us through a video call to finalize and sign documents. Would recommend First Credit Union and Sarah without hesitation. Thank you!
Business response:
Woohoo! Thanks for the awesome rating. We love our members. :)
I did an online chat to get help in contacting my credit union to get someone in the office to resolve my problem using their new computer system. The person assisting me on the chat was Sarah. She demonstrated a high degree of both patience and professionalism in dealing with my reluctance to provide some of the account information she requested. She managed to contact my branch manager who arranged for me to be helped inside the office. Sarah put time and effort into my problem, which would not have been resolved if not... read more
Business response:
Woohoo! Thanks for the awesome rating. We appreciate your patience and the opportunity to help onboard to your new digital banking. Thank you for your membership!
Great experience with the app and transportation
Business response:
Hooray, we're happy that you like the new digital banking tool. We appreciate the feedback! We love our members :)
Sarah Martin was prompt and professional. Great experience.
Business response:
Thank you so much for your kind words, Braden. We really appreciate you taking the time out to share your experience with us. Cheers, Corporate
Great experience!
Business response:
Woohoo! Thanks for the awesome rating. We love our members. :)
Sarah wass great she walked me through my options and was great with the fallow ups and made getting a credit card easy.
Business response:
Hello Sunshine! Thank you for the wonderful rating.
Frequently asked questions about Member Solutions Center
How is Member Solutions Center rated?
Member Solutions Center has a 4.9 star rating with 10 reviews.
When is Member Solutions Center open?
Member Solutions Center is closed now. It will open tomorrow at 9:00 a.m.