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Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The service attitude is very good, it is a good place to be trusted
Business response:
Thank you for sharing 5-stars. We appreciate your endorsement. See you next time. Thanks again!
Outstanding experience. I have always had my Mercedes serviced here.
Business response:
Thank you for sharing 5-stars. We appreciate your endorsement. See you next time. Thanks again!
Always thorough and repairs performed on time. Honest and fair. They are looking for satisfied, repeat customers, not a one-time windfall.
Business response:
We appreciate your 5-stars. Thank you for taking a moment to share praise. See you next time. Thanks again!
Professional and friendly
Business response:
We appreciate your 5-stars. Thank you for taking a moment to share praise. See you next time. Thanks again!
Great Experience! Excellent Customer Service.
Business response:
We appreciate your 5-stars. Thank you for taking a moment to share praise. See you next time. Thanks again!
prompt efficient professional
Business response:
We appreciate your 5-stars. Thank you for taking a moment to share praise. See you next time. Thanks again!
4th time Check Engine light is on in 3 months is too much! Each time, a new problem is eventually identified. Ive paid for each correction but costs of driving to the dealership, the wait time spent and the 28 mile return trip is too much. At least, this last time, no labor charge was applied to billing. I usually give MB/Plano a 5 star rating but I am concerned that these monthly trips are too much! Their Customer Service waiting area is very comfortable, clean and relaxing. The coffee and other refreshments are very much a... read more
Business response:
We apologize that you have had recurring issues with your vehicle. We hope this last visit was the final touch for a while. We appreciate your constructive feedback and look forward to providing improved experiences moving forward. Best wishes!
Super good service and good work for the window tint
Business response:
We appreciate your 5-stars. Thank you for taking a moment to share praise. See you next time. Thanks again!
Not sure why I need an alignment with only 1,600 miles on a new car. Service did take 10 hours and the car wasn't even washed at pickup. Could have been a better experience all around.
Business response:
We apologize that your experience with us left room for improvement, but we appreciate you bringing the issues to attention for us to pass to management. We look forward to providing you an improved experience moving forward. Best wishes!
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 14,052 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is closed now. It will open tomorrow at 8:00 a.m.