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Mercedes-Benz of West Chester Service Center
- Auto Repair
- West Chester, OH
About this business
WELCOME TO Mercedes-Benz of West Chester, Ohio When looking at West Chester new car dealers and West Chester pre-owned car dealers for the right luxury vehicle, turn to Mercedes-Benz of West Chester! Our large inventory of new, pre-owned, and Certified Pre-Owned vehicles, paired with our reasonable pricing and excellent customer service, set us apart from other car dealers in West Chester. We also have a dedicated Sprinter Van fleet sales department with business solutions like Sprinter Cargo Vans and the new Metris van. P... read more
Location details
5897 Muhlhauser Rd, West Chester, OH, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Prompt reaction and reply to the required information. I kept informed on regular basis on the market; I did not feel like some one was pushing me to buy quickly which I consider as a good trust and confidence building. Good approach. Thanks .
Made an appointment to buy and test drive a car. Told them I and driving from two hours away. I get there and they said they sold the car. Never contacted me and lie and said they did.wasted my time, gas and money
staff and sales manager where courteus.
Stay away from this dealership if you don't wanna waist your time.. The asking price is 21,8k then I offered 20k then the manager come to offer 21k I didn't take it . fee days later I decided to go with the offer and now they said 21,5 ???? I wanna talk to that manager and they said he off??? Waist of my time...I drove an hour for their bad management.
The response was quick but the listing was misleading, it said there were no accidents but there was previous damage.
Worst experience I ever had at a dealership in my 30 years of car buying..Very unprofessional.I had a salesman approach me on the lot while I was looking at a vehicle, he gave me an uncomfortable stare and then he proceeded to go back to the showroom without saying one word to me. I mentioned this to Mike who I previously had been working with through e- mail, and his only response was" sorry about your experience, when can you come back" ? If this is how customers are treated, I won't ever be back again.
Automated email response. No follow up.
Responded that the vehicle had a down payment already, and they were trying to secure a loan for it... it's almost a week later and the vehicle still shows for sale . They told me they'll call me if it became available as I have secured a loan already. Nothing.
Showed pics of vehicle's they do not have
Frequently asked questions about Mercedes-Benz of West Chester Service Center
How is Mercedes-Benz of West Chester Service Center rated?
Mercedes-Benz of West Chester Service Center has a 4.8 star rating with 523 reviews.
When is Mercedes-Benz of West Chester Service Center open?
Mercedes-Benz of West Chester Service Center is closed now. It will open at 7:00 a.m.