Meridia Metro Apartments

3.7

Apartments
Hackensack, NJ

About this business

Real Estate Apartments

Location details

100 State St, Hackensack, NJ, 07601, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	10:00 a.m. to 3:00 p.m.
Sun	Closed

3.7174 reviews

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Michelle T.

7 years ago

Rude Leasing Professional Just moved in, Leasing professional was rude when I tried to speak to her regarding an issue. Did not care that I told her that her tone was unprofessional. I would not recommend this place. They need to stress the importance of professionalism, and customer service, word of mouth is powerful, when It comes to recommendations. I've read other negative reviews re the leasing professionals (this one was a female).

Business response:

Hello, We are sorry that you did not have a good experience when interacting with the staff. Please contact the management office if you would like to discuss.

John Q.

7 years ago

Wow. Seriously, No one EVER answers the phone here. Cant get intouch with ANYONE! The rental agent nasty and on the phone constantly. Very unprofessional. HORRIBLE management!

Business response:

Hello, I am very sorry for your poor experience here. It is not like us to not answer the phone in our tenants time of need. Did you have a specific concern that I could address? If so, feel free to reach me on my direct line at 732-412-6793 and I would be happy to help resolve any problems you may be having.

Meyna P.

8 years ago

The WORST experience ever This was absolutely the worst experience I've ever had living in an apartment building. The unit was very appealing at first, all new appliances, hardwood floors and never used bathroom. The first few months were fine - I was commuting to the city and the bus stop was conveniently located. Let me just say that there were a lot of unfulfilled promises - front door video surveillance, an electronic package system, etc.The elevators broke down every few weeks with an email AFTER THE FACT that they were... read more

Business response:

We are sorry that you have not had a good experience living here at Meridia Metro. We work hard every day to improve the living experience of our tenants. Please reach out to us if you would like to discuss further.

Trusha A.

8 years ago

Keep looking kids, this place is a dud. 1. There is absolutely no organized way to receive packages at this apartment. If you have a package delivered as of today there is nowhere for the delivery person to put it. Some of them have access to the building and some of them do not, as a result you will lose a package. They will tell you in leasing that they are working on a package room, which sounds great, but this has been the response for over a year. 2. If you get locked out of your apartment you will not be able to get a ... read more

Business response:

Hello, We are sorry that you didn't have a positive experience. We recently took over management of Meridia Metro and we are happy to report that many of the issues you mentioned have been resolved. We value our tenants here at Meridia Metro.

Julise V.

9 years ago

Don't do it Meridia Metro initially was very appealing based on its location in hackensack as well as the overall appearance of the units and the amenities. The second elevator is always broken and takes a long period of time to be fixed. There is rarely a warning that it is broken, so you waste your time walking to the elevator only to find out it is broken. The apartments are made extremely cheap. You can hear everything outside, next door, beneath you, or above you due to the horrible construction. you can hear every sing... read more

Business response:

Hello, We are sorry that you did not have a positive experience here. We have recently taken over management of Meridia Metro. Many of the issues you mentioned have been resolved. We very much value our tenants here at Meridia Metro.