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3608 Brownsboro Rd, Louisville, KY, 40207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We’ve eaten here many times. Decent def to try something different on the menu — Pad Thai with chicken. It was a disappointment — (1) chicken not cut up and dispersed in the nooodles; (2) large pieces of broccoli; (3) large pieces of mushroom. Strange texture and not the taste expected with Pad Thai. Stick to steak and the pork chop. Those are good. The Pad Thai needs to be removed from the menu. Salad arrived less than 2 minutes after ordering. They must have had them pre-staged. It was “too quick” and rushed.
Business response:
Hi Brian! We're very sorry to hear that you weren't a fan of the Pad Thai; it's generally one of our most popular dishes! We do make all of our dishes fresh, in-house and to order. Our Line crew are super efficient! We hope to see you again for a steak or one of our yummy pork chops.
The food was ok but the service was terrible. It was not a busy night at the restaurant. Our server was pleasant, but our dinner order was incomplete. By the time our server came back around to check on us we were more than halfway through our meal. She apologized and that was fine but then she did not ever return to our table. We had to hunt someone down for our check.
Business response:
Julie, thank you for letting us know about your unpleasant experience at Mesh! We would love to discuss your feedback and make this right for you. One of our managers will be reaching out to you shortly.
Made birthday reservations and still had to wait 15 minutes for our table we confirmed the day before. Confused on who was our server and led to a few mistakes. Ordered wine and it never came, had to ask again and still took a while. We ate our appetizers and others had second drinks before I got my wine. Our table switched spots, only two people so be chore comfortable and waitress got upset and rolled her eyes. We got our entrees and needed support and no one came to make sure everything came out okay. We still tipped 18% ... read more
Business response:
Rebecca, we're sorry that your experience didn't meet your expectations. One of our managers will be reaching out to you shortly to discuss your concerns.
 Went with friends with advertised eight dollar martini night. However, after being seated handed a list of eight fruit flavored martinis and told these were the only ones that qualified. Told the server that we had been there a week earlier, sat at the bar on Wednesday, and got a regular martini with no problem. After some back-and-forth, the manager came over and told us he was going to give us the discount, but that is not the usual policy. Told them that if that’s the case, then they should not have a signed posted wh... read more
Business response:
howard, thank you for your feedback! We apologize that our promotion did not meet with your approval. We'll pass along your comments to our management team.
A group of five of us went to dinner there on Thursday evening and sat on the patio. It was a beautiful cool evening and we enjoyed the temperatures, however, our server was very confused, our food came out at all different times and much of it was the incorrect items ordered. SERVICE was a definite disappointment for our evening.  Wouldn’t return anytime soon
Business response:
Susie, thank you for letting us know about your experience. We apologize that your visit was not a positive one. We would love to connect you with a member of our management team so we can make this right.
My favorite restautant but my Scallop entree had only four small sea scallops for $32. A bit skimpy! Extremely noisy but think we should have sat on the far side of the bar. Our server was patient with a very particular guest. A+ for server
Business response:
Thank you for the 4 stars, Susan! We appreciate your feedback regarding the scallops and the noise and will be sure to pass it along to our management team. We hope to serve you again soon!
I made reservations for my 20th anniversary and the hostess would make a better mortician than a greeter. I can’t speak to the food because we were never offered any. We sat in the cafeteria style seating with six other people and it was not the atmosphere that we were seeking. Definitely not upscale. UPDATE: The manager did reach out and wanted to make things right, which was truly appreciated. He was receptive to our feedback and wanted to know more about what happened.
Business response:
Hi Ryan. Thank you for sharing your experience with us. We are truly sorry to have disappointed you both, especially for what should have been a very special occasion. We hope to see you soon so we can show you what we do best here at Mesh.
Mesh Louisville has a 4.6 star rating with 16,514 reviews.
Mesh Louisville is closed now. It will open at 11:00 a.m.