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Mesh Louisville
- Restaurants
- Louisville, KY
About this business
Location details
3608 Brownsboro Rd, Louisville, KY, 40207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
The reason for the 2-star service rating is because we had to wait 1/2 hour for our table. We had made reservations three weeks in advance for 6:00pm; all nine of us were there on time and I was surprised at the wait for the table. The server was at the table quickly to get first drink order, but once served we did not see him for about 20 minutes. No one came to refill water glasses, etc.
Business response:
Hello bbli54 and thank you for sharing your feedback. I hate to hear that you did not enjoy a stellar experience with us and I apologize for the let down. I'd love to discuss your visit in detail and try to make this right. Please reach out to me at akelly@crgdining.com or by calling 502.632.4421. -Adam Kelly, General Manager
Mesh is a beautiful restaurant conveniently located. The atmosphere outpaced the food. The steak looked delicious, but had little flavor. The “vegetable” risotto entree had a number of mushrooms, but very little else (1/2 Brussels sprout and a few leaves). The bourbon is listed on the menu at one price, but we were charged $2 more per drink. Our waiter was friendly, but not very efficient. I will not recommend nor return.
Business response:
Hello KandD and thank you for your feedback. I apologize that you did not enjoy your visit with us. I would love to discuss your experience in details so we can improve. Please reach out to me at akelly@crgdining.com or 502.632.4421. -Adam Kelly, General Manager
Food was great but the waiter was okay at best. This was the second time he served us and it will be the last
Business response:
Hello LawrenceD and thank you for the 5 star review. I am sorry to hear that you did not receive great service from one of my waitstaff. I would love to discuss your past experiences and service. If you have a moment sometime soon, please reach out to me. -Adam Kelly, General Manager 502.632.4421
noise was above acceptable level if you want to have a conversation
Business response:
Thank you for the 4 stars alanu! We look forward to serving you again soon!
Slow service, food was okay, first time, probably last time.
Business response:
Hello AnthonyA and thank you for your feedback. I apologize that you received poor service. If you would like to discuss your experience, I would be happy to listen and try to make this right. Please reach out to me at akelly@crgdining.com or by calling the restaurant at 502.632.4421. -Adam Kelly, General Manager
We had some issues with the food order this time (but no issues in the past)
Business response:
Hello Louis and thank you for the 4 stars! I apologize that you had some trouble with the food this time. I hope you will give us another chance soon. -Adam Kelly, General Manager
Overall the experience was excellent, but my food arrived cold. Our server had just gotten a part of 16 & was occupied with them. My order was replaced, but my companion was left to eat while I waited for my order.
Business response:
Thank you for the 4 stars and your feedback JK123! I'm so sorry to hear that your food was not up to par. I would love to make this right for you. Please reach out to me, if you get a chance, so I can make this right. -Adam Kelly, General Manager akelly@crgdining.com 502.632.4421
Me and my wife fell in love with this place September 2021 for our anniversary. Everything was great the food and drinks. February 18th, 2022 we decided to come back, hoping for the same great experience and definitely did not meet expectations. Food was subpar, steak came out tough, side items were also cold. Drinks were sour (both orders) excessive amount of lime wear used in both drinks.
Business response:
Hello and thank you for your feedback. I am sorry to hear that your most recent visit was a disappointment. Perhaps you would like to give us another try sometime in the future. Please reach out to me so I can make this right for you. -Adam Kelly, General Manager akelly@crgdining.com 502.632.4421
We waited 25 minutes to get waited on. Finally a busser showed up and took our order. The shrimp and grits my wife ordered was dry and overcooked. Mesh is not consistent enough for me. There are plenty of other upscale restaurants in Louisville.
Business response:
Hi JeffS and thank you for your feedback. I apologize that you have had some bad service in the past. That is not our standard here. I would love to hear more about your experiences and to make this right for you. I hope you will reach out to me at akelly@crgdining.com or by calling the restaurant at 502.632.4421. -Adam Kelly, General Manager
Frequently asked questions about Mesh Louisville
How is Mesh Louisville rated?
Mesh Louisville has a 4.6 star rating with 16,514 reviews.
When is Mesh Louisville open?
Mesh Louisville is closed now. It will open at 11:00 a.m.