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Metro University City
- Apartments
- Charlotte, NC
About this business
Location details
404 Gallop Lane, Charlotte, NC, 28213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter I love my apartment and the cleanliness of the facilities, people like Claudia and Aj go above and beyond and they’re just exceptional employees they both deserve raises and praise in some way from management!!!!!
Verified Renter I have no complaints with living in the Metro University City apartment complex. The property is always properly kept and maintained. Communication is great and guidelines are addressed by all management.
Verified Renter Kristin was super accommodating by giving my roommate and I a tour as walkins. She was very knowledgeable on the various units and answered all of our questions, she was our first tour in a day full of apartment tours we'd schedule and Metro City was by far our favorite community but it was also our best experience with a leasing agent or community manager. We didn't hesitate when deciding where we wanted to live.
Verified Renter All staff have been very helpful and responsive so for. All questions and concerns were addressed in a timely manner.
great move in process We just moved in yesterday! It was smooth and easy! Great location too.
Stellar new property I had the opportunity to tour this property a couple weeks ago and I was amazed on the unique features and luxury ad ons. The buildings had a very clean modern look with great landscaping. Inside the apartment buildings had an elevator, which is a great feature. Most apartments now adays only have stairs for exterior separate buildings. The inside of the apartments were perfection. Big layouts with a beautiful kitchen, tall windows and great appliances. I would definitely recommend this property to anyon... read more
DO NOT MOVE HERE DO NOT MOVE HERE..there have been several incidents that occurred on this property. No, management does not have control over it, however, they are refusing to put in cameras, hallway gates, or any type of equipment to ensure the resident’s safety. Bullets are flying while children are outside playing, broad day light (no email was sent to residents). Over 6 vehicles have been STOLEN from this property in the month of august (during the day). They will not inform any residents about these occurrences because... read more
Verified Renter This complex has a lot of potential to be great. As it is now its good to live here for a year and then move on if you can.
Business response:
Verified, thank you for the feedback. We’re sorry to hear you didn’t have a 5-star experience with us. Please give us a call at (980) 474-2637 or send us an e-mail at metrouniversitycity@bellpartnersinc.com so we can find out how we can best improve.
Not Safe This place is horrible! The noise transfer between floors is awful, when I first moved in I was amazed by how quiet it was, it was only because the floor above me was vacant. There lockout policy is if you get locked out after the office closes good luck. I was forced to check my carry-on item as I boarded my flight and my luggage which had my keys was left in New Jersey. The company refused to let me in, the suggestion from the emergency on call staff was if I had any friends that I could stay with or stay at a hot... read more
Business response:
Hello Myron, Thank you for sharing your thoughts, and providing feedback. We understand your frustrations and would like to apologize for any, and all inconvenience that these events have caused. It is our goal to provide the utmost in customer service, and would like to ensure that any concern is addressed immediately. Management is always available by calling (980)-474-2637 and/or stopping into the office. Please let us know if we are able to reach out and converse with you further, as we take these matters extremely serio... read more
Frequently asked questions about Metro University City
How is Metro University City rated?
Metro University City has a 3.8 star rating with 212 reviews.
When is Metro University City open?
Metro University City is open now. It will close at 6:00 p.m.