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MFC-J497DW

4.3

    About this business

    4.33,407 reviews
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    Jacar's profile image
    Jacar 
    5 years ago

    Seems to be working okay I purchased this based on really good online reviews, and the fact it's not quite as bulky and intrusive as other combination machines. It's been working just fine, considering it's low cost. The scanner is not nearly as good as my old HP Photosmart. The scanning takes a LONG time comparatively, the software doesn't allow as much changing the image before it's saved, something as basic as cropping a photo to a smaller size. I have to open Paint to make that happen. The photo's that I've scanned were ... read more

    Business response:

    Hi, I'll be happy to assist you with editing your photo print quality. ControlCenter4 (Windows) has the option to edit your pictures. If you need additional assistance, please contact our customer support team via Email or Live Chat: https://help.brother-usa.com/app/ask/p/9290 

    Boomer's profile image
    Boomer 
    5 years ago

    Works great Easy setup, nice printing and with double side print. Nice Auto feed for coping. 

    SergioOrtega's profile image
    SergioOrtega 
    5 years ago

    Slow Printing quality is okay. But it takes a lot of time to start printing even if you install the correct driver. 

    Business response:

    Hi Sergio, I see you are experiencing an issue with slow print. I'll be happy to help. Click the link below to optimize your print speed. https://help.brother-usa.com/app/answers/detail/a_id/155828 

    Tarsha's profile image
    Tarsha 
    5 years ago

    Great Price, Good Printer I purchased this printer in order to have a smaller printer and I really like the print quality; however, I am not a fan of the scanning capabilities as I would like to straighten scanned documents when they are not straight; otherwise the printer is compact and good printer for small cases. 

    TOMO's profile image
    TOMO 
    5 years ago

    Great little machine This is the second one I purchased. I love it. It does make copies, prints, and scans. It supposed to be able to fax, but I never tried that. Installation could be challenging, but wired connection makes it a lot easier. It is good to buy Geek Squad extended warranty. like any printers any small thing can go wrong. On my last one the printer head got clogged and could not print properly. With extended warranty I replaced it with this one. I have been using Brother for over a decade and always have been h... read more

    Anonymous's profile image
    Anonymous 
    5 years ago

    Great printer for the money. Lightweight, does everything I need it to. Prints, copies, scans, faxes, wireless, etc. Only problem is that ink adds up, but overall worth it. 

    Leena's profile image
    Leena 
    5 years ago

    Printer It is a very good printer and easy accessible. It works great and quality is good. 

    Sabb13's profile image
    Sabb13 
    5 years ago

    Good Printer Super easy to set up and use. However the ink is very expensive and hard to find. 

    jose's profile image
    jose 
    5 years ago

    for the price is great. print its to slow, but fax and scanner its fast its good connect with your iphone or your android very easy the app, you can fax from your smartphone, laptop, computer etc... very easy to use. i recomended. 

    Frequently asked questions about MFC-J497DW

    How is MFC-J497DW rated?

    MFC-J497DW has a 4.3 star rating with 3,407 reviews. 

    When is MFC-J497DW open?

    MFC-J497DW is closed now. It will open at 9:00 a.m.