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MI GENTE AUTO FINANCE

4.6

About this business

Location details

711 E Division St, Arlington, TX, 76011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.61,767 reviews
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Lameisha P.'s profile image
Lameisha P. 
a year ago

Thank you Ashley for helping me find the car of my needs and quality awesome customer service  

Business response:

Hi, Lameisha. Thank you so much for your review! We are glad you had a great experience. 

Candice J.'s profile image
Candice J. 
a year ago

Thank you so much Ashely for helping me get my 2018 Hyundai! Very passionate & a great personality. Also very understanding 🩷 

Business response:

Thank you, Candice, for taking the time to leave us a review! We appreciate your feedback.  

Lasheena H.'s profile image
Lasheena H. 
a year ago

Worst car dealership ever. Purchased a car on 2/16/24 and today is 2/23/24 and it has already broken down on me twice. The mangers are no help at all. All the reviews are good cause they trick people into doing reviews right after they are approved and have the card they wanted. I don’t recommend any one to go here. 

Business response:

We apologize for the negative experience you had with our dealership, Lasheena. Please contact us at 9728970240 ask for Corey so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention. 

Lasheena H.'s profile image
Lasheena H. 
a year ago

My salesperson was Jassia. She was very helpful and professional.  

Business response:

We are pleased to hear that you had a great experience, Lasheena! Thanks for taking the time to share with us.  

Jay B.'s profile image
Jay B. 
a year ago

They got me right took a lil min but they most definitely was on point  

morgan r.'s profile image
morgan r. 
2 years ago

dont do it! easy financing ? sure, sometimes. but prices for the vehicles are way over priced. esp when they break down and they dont abid to the warrenties or even when you see the issues prior and they promise to fix the problem you see and never do with either excuses or no answers or led in circles until you stop paying then they want to work with you and fix it . worthless. i shouldnt have gone here and traded in my car as well as given $1200 cash/credit for a down payment on a truck thats leaking, rusty, broken, broke ... read more

Timothy T.'s profile image
Timothy T. 
2 years ago

Responded to my review and asked me to call in to work it out. Don’t believe the hype guys. When I called in they connected me to the same manager I already spoke to. Still absolutey zero help. Claimed to have inspected my brakes, but when I took them elsewhere the brakes were entirely worn down. They will try to get out of absolutely anything that they’ve agreed to fix. Do not buy a car from here unless you’re looking to get scammed down the road. 

Timothy T.'s profile image
Timothy T. 
2 years ago

Just so everyone’s aware. They delete negative reviews. This was my original review left. "Great customer service when buying the vehicle. Sale went smoothly. 32 days later the transmission started acting up, overheating e.t.c. This is to be expected as it was a used vehicle. I had it towed by my insurance company as they stated that their truck would take up to 5 days to pick it up. No rental vehicle, but this was discussed prior to purchase. They decided nothing was wrong with the truck, but they would fix the stuff that... read more

Timothy T.'s profile image
Timothy T. 
2 years ago

Great customer service when buying the vehicle. Sale went smoothly. 32 days later the transmission started acting up, overheating e.t.c. This is to be expected as it was a used vehicle. I had it towed by my insurance company as they stated that their truck would take up to 5 days to pick it up. No rental vehicle, but this was discussed prior to purchase. They decided nothing was wrong with the truck, but they would fix the stuff that was agreed upon during the contract. They took it down to repair that stuff and have been ab... read more

Business response:

Hello Timothy, Thank you for taking the time to share your experience with us. We appreciate your feedback and would like to sincerely apologize for the issues you have encountered with your vehicle since the purchase. We understand that buying a used vehicle carries inherent risks, and we strive to address any issues that may arise promptly and professionally. We apologize for any inconvenience or frustration you have experienced with the repair process. Our aim is to provide exceptional customer service throughout every... read more

Frequently asked questions about MI GENTE AUTO FINANCE

How is MI GENTE AUTO FINANCE rated?

MI GENTE AUTO FINANCE has a 4.6 star rating with 1,767 reviews. 

When is MI GENTE AUTO FINANCE open?

MI GENTE AUTO FINANCE is closed now. It will open at 9:00 a.m.Â