Michael Castillo, MD

Cathelene Bell 

on Healthgrades

2 years ago

My husband and I visited your office as a new patient appointment, expecting to pay approximately $200 for the office visit, as we were informed by the billing and insurance office. However, to our surprise, the office visit ended up costing $279.79. During our interaction with the receptionist at the front desk, we encountered a lack of empathy and understanding regarding our financial situation. Despite explaining that we could pay $200 upfront and settle the remainder later, we were met with a dismissive response, stating... read more

Anonymous 

on Healthgrades

5 years ago

He did nothing to help with my problem, was more interested in pushing hearing aids and allergy shots. 

Anonymous 

on Healthgrades

8 years ago

My husband was admitted to hospial for peritonsillar abscess he was medicated for pain when the dr came in to speak to him. i had went for a snack since we'd been waiting all day to see the dr. So i wasn't able to get any info, he proceeds to ask my heavily medicated husband questions and give him information when he was clearly out of it. He never came back to check on him either. When i got back to the room my husband told me what happened and how confused he was. Very unprofessional imo!