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Michaelangelo's Sustainable Landscape & Design Group
- Landscaping
- Alpharetta, GA
About this business
Location details
2204 Justin Trail, #1, Alpharetta, GA, 30004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We are extremely pleased with the work done by Michaelangelo's. The work was done in several phases to meet our budget needs. They worked to create several beautiful and sustainable areas in our yard, as well as a cohesive overall look. It is a pleasure to pull into the driveway these days. They were dependable, responsive to any concerns, creative, and always polite.
Business response:
Thank you for your positive feedback and for sharing your experience with Michaelangelo's. We're thrilled to hear that you are extremely pleased with the work done and that the work was done in several phases to meet your budget needs. We're glad that we could create several beautiful and sustainable areas in your yard, as well as a cohesive overall look. We're delighted to hear that you find pleasure in pulling into your driveway these days. We appreciate your kind words about our team being dependable, responsive to any co... read more
I found Michael Lores and his Michaelangelo staff to be prompt, clean, honest and an excellent work product. Pricing is reasonable for services rendered.
Business response:
Thank you for your positive feedback and for sharing your experience with Michael Lores and the Michaelangelo staff. We're thrilled to hear that you found us to be prompt, clean, honest, and that you were satisfied with the work product. We're glad to hear that you also found our pricing to be reasonable for the services we rendered. We appreciate your kind words and are glad we could meet your expectations. We look forward to working with you again in the future.
The team at Michaelangelo's was very professional, prompt, and flexible as we worked with them on our outdoor living space design. The project was completed on time and within budget. Requests for modifications were handled promptly and to our expectations
Business response:
Thank you for your positive feedback and for sharing your experience with the team at Michaelangelo's. We're delighted to hear that you found our team to be professional, prompt, and flexible as we worked with you on your outdoor living space design. It's great to hear that the project was completed on time and within budget and that requests for modifications were handled promptly and to your expectations. We are committed to delivering high-quality work, and we're glad that we were able to exceed your expectations. We appr... read more
Michelangelo's has been servicing my home for about 3 years. I was using another lawn care service for about 7 years but changed over because of the natural products that are used with this Michelangelo's. It turns out that my lawn really does look better, I don't have to pull weeds between services and the rates are pretty good. The representative told us that it would be a slower process but a more permanent one. You can definitely tell the difference in my lawn compared to my neighbors.... Well the neighbor that are not u... read more
Business response:
Thank you for your positive feedback and for sharing your experience with Michelangelo's. We're thrilled to hear that you have been using our services for the past 3 years and that you switched to our service because of the natural products we use. It's great to hear that you have noticed a positive change in your lawn and that you don't have to pull weeds between services. We're glad to hear that you find our rates to be pretty good and that you were told it would be a slower process but a more permanent one. We're glad tha... read more
Michaelangelos was the best monthly landscape provider I have ever had. They were personable, timely and were reasonable especially in project work. Their online invoices were a little problematic but due their friendly professional behavior, it was easy to work through. Great company!
Business response:
Thank you for your positive feedback and for sharing your experience with Michaelangelos. We're thrilled to hear that you think we are the best monthly landscape provider you've ever had. We're glad to hear that you found our team to be personable, timely, and reasonable, especially in project work. We apologize for any inconvenience caused by the online invoicing system, however, we're glad to hear that our friendly and professional behavior made it easy for you to work through. We're glad to know that you think we are a gr... read more
Great for hardscape and design. Plant/tree quality really suffered. Even replacement plants came with disease. After so many plants got sick the first time I took special care to notice the replacements, which were more than I or the company wanted. At this point I'm happy enough and can replace the sick smaller plants on my own if I can't turn them around. For what we paid we shouldn't have to go through this ($75k) Would not use for plants.
Business response:
Thank you for your feedback. We apologize for the issues you have experienced with the plant and tree quality on your project. At Michaelangelo's Sustainable Landscape and Design Group, we pride ourselves on providing high-quality plants and trees to our customers. We take your feedback seriously and will be addressing this issue with our team to ensure it does not happen in the future. We take all customer complaints seriously and will work to improve our plant selection and quality control measures. We appreciate your pati... read more
I'm surprised they asked for a review. We used this company for many years until we grew weary of 10-minute visits, just a quick mowing of a 18x24' lawn. Every other time there was a new crew and we had to ask them again to trim overgrown low growing bushes and cut off dead flower heads. In fact, to the outsider, it looked like we didn't have lawn maintenance and I began to get solicitations to service the property. It was frustrating toward the end.
Business response:
We really enjoyed serving your property over a 4 year period of time. One of our all-star foreman, Hank, performed the maintenance for your property over that period of time. Unfortunately, Hank moved out to the West Coast and left Michaelangelo's. After Hank moved on, unfortunately we were unable to find a foreman that was a good fit for you. Anytime there was ever an issue, myself or Josh (maintenance manager), visited the property to discuss the issue with you directly. There was even an incident where we were suspected o... read more
Our HOA community uses Michaelangelo's on a weekly basis during the warmer months and biweekly during the winter. For the most part, they're ok, but the office staff is pretty difficult to work with when you want to get more details on WHEN they'll be coming due to weather constraints. I just wish I had better communication and they're inconsistent on pruning bushes.
Business response:
Thank you for your review. As always, we work as much as we can to accommodate production schedules due to the weather. As a policy, management companies and HOA's have asked us to communicate directly with them and not individual homeowners regarding any landscape issues. We are always in constant communication with our clients with any schedule changes. Depending on the HOA this could be directly with the board or the management company. We appreciate your understanding about the weather and production scheduling and the r... read more
Frequently asked questions about Michaelangelo's Sustainable Landscape & Design Group
How is Michaelangelo's Sustainable Landscape & Design Group rated?
Michaelangelo's Sustainable Landscape & Design Group has a 4.8 star rating with 265 reviews.
When is Michaelangelo's Sustainable Landscape & Design Group open?
Michaelangelo's Sustainable Landscape & Design Group is closed now. It will open tomorrow at 8:00 a.m.