Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.

Anita Hli X. 

Verified by Primary Residential Mortgage, Inc.

2 years ago

Communication and is always there to answer our questions through every step of the way. 

Wendy Z. 

Verified by Primary Residential Mortgage, Inc.

2 years ago

Michelle was thorough and excellent at communicating with us. Thank you Michelle!! 

Isaac Z. 

Verified by Primary Residential Mortgage, Inc.

2 years ago

Michelle was prompt in asking for required documentation and she was attentive to our questions. 

Yvette B. 

Verified by Primary Residential Mortgage, Inc.

2 years ago

Michelle was phenomenal as always! She was able to take a file that wasn't going to close with another lender and she did her magic to make it happen. She saved the day! Although we didn't close in the time as projected, due to no fault of Michelle, she was able to keep it together and make things happen. Her outstanding customer service and connection with her resources is over the top! Thank you Michelle for an awesome experience and dedication. I look forward to working with you again soon! 

Justin D. 

Verified by Primary Residential Mortgage, Inc.

2 years ago

Michelle was a key member of my real estate team that was forced many times to think on their feet, and after a long journey was successful in closing my new home. I highly doubt this could have been achieved with anyone else. 

Jessica P. 

Verified by Primary Residential Mortgage, Inc.

2 years ago

Communication we had a lot of communication going over the last couple weeks if I didn't understand something she was there to help even if the question seemed silly she had no problem answering it and always let me know what was the next steps went out of her way to get papers from me when I could not get them to her 

Matt D. 

Verified by Primary Residential Mortgage, Inc.

2 years ago

Michelle went above and beyond for our client! I’m not sure any other lender would have been able to get my client financing but Michelle found a way. She fought for our client the entire process and we were able to close early. Thank you so much Michelle 

Joseph J G. 

Verified by Primary Residential Mortgage, Inc.

2 years ago

Michelle, You were a dream to work with. Your responsiveness and drive to make this transaction work and willingness to go the extra mile was exceptional. Thank you for being a professional! 

Shay R. 

Verified by Primary Residential Mortgage, Inc.

2 years ago

Michelle was available night and day to answer my questions and explain the process to me. She went above and beyond to make sure we got the loan that best fit us and made sure to constantly be checking and refiguring numbers to keep us on track.