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Midway Chevrolet
- Car Dealers
- Phoenix, AZ
About this business
Location details
2323 W. Bell Rd., Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Didn't have appointment, but they got me in and diagnosed problems. Had my car in service repair next day.
Business response:
It's wonderful to hear that our team could accommodate you quickly and provide an accurate diagnosis of your vehicle's issues. We appreciate you taking the time to share your positive experience with us.
My service advisor and wait was not long for my o change
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful that your service advisor provided you with great care and that your oil change was completed efficiently without a lengthy wait time. We truly appreciate you taking the time to share your feedback about your visit. Your satisfaction with our quick and professional service means everything to our team.
I did not like the lack of direct communication with what was going on with my car. I did not care for the amount of research to find the correct part for my gear shifter. I did not like that they were interested in replacing the whole gear shift vs fixing or replacing a failed wiring harness. I found and provided the after market harness for $150.00 vs the cost for a whole gear shifter at $750.00 plus labor. To their credit, they did find out that GM discontinued the part.
Business response:
Your review is appreciated and we understand your concerns. Your feedback is valuable to us as we continue working to improve. Please contact Jon Cady, our Service Director, at 602-760-3409 so we can discuss your concerns directly and work towards a resolution.
Good personal service. Wait time was less than first time.
Business response:
We sincerely value your feedback about the excellent personal service you received. It's wonderful to hear that your experience with us was smooth and that we were able to reduce your wait time compared to your previous visit. We're committed to providing quality service while respecting your valuable time. We appreciate the opportunity to serve you!
Professional and courteous staff that went above and beyond to ensure that not only my vehicle, but also my family was squared away. I was kept in the loop during the entire repair process, and was given options along the way. All things considered, it was a great experience.
Business response:
We are thrilled to hear about your wonderful experience with our team. Your comments about our staff being professional and courteous truly mean the world to us. We're so pleased that we could take care of both your vehicle needs and ensure your family felt comfortable throughout the process. Keeping you informed during each step of the repair and providing you with different options is exactly how we strive to serve every customer. Thank you for recognizing our team's dedication to going the extra mile - feedback like yours... read more
Good service and communication.
Business response:
Thank you for your wonderful feedback about your experience! We're delighted to hear that our team provided you with quality service and maintained clear communication throughout your visit. Your satisfaction with both the service quality and how well we kept you informed means a great deal to us at Midway Chevrolet. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you for years to come.
Ethan was professional and let me know what service my car need
Business response:
Thank you for your review! We're delighted to hear about your positive experience with our service team. It's wonderful that you found our staff to be professional and informative about your vehicle's maintenance needs. Providing clear communication about necessary services is something we take great pride in at Midway Chevrolet. Your feedback means a lot to us, and we appreciate you taking the time to share your experience. We look forward to continuing to serve you and your 2024 Chevrolet Malibu LS with the same level of p... read more
My experience on midway Chevrolet is very good help and everything is very very good people
Business response:
Thank you for sharing your wonderful experience with us. We truly appreciate your kind words about the helpful service you received. It means so much to hear that our team provided excellent assistance and that you found everyone to be good people to work with. Your positive feedback motivates us to continue delivering the quality service that matters most to our customers. We are grateful for your trust in Midway Chevrolet and look forward to serving you again in the future.
Staff was nice and listened. Took alittle longer that it should have
Business response:
Thanks for sharing your experience! We're glad our team listened to your needs. We appreciate your feedback about the service timeline and will work to provide a smoother experience next time at Midway Chevrolet.
Frequently asked questions about Midway Chevrolet
How is Midway Chevrolet rated?
Midway Chevrolet has a 4.2 star rating with 10,007 reviews.
When is Midway Chevrolet open?
Midway Chevrolet is closed now. It will open at 8:00 a.m.