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MINI
- Automotive
- Ramsey, NJ
About this business
Location details
925 Rt 17 S, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Good service - good concern for the client - they want..." Good service - good concern for the client - they want you to be satisfied and on your way
Business response:
Hello, thank you for choosing MINI of Ramsey! We are pleased to know you had a great service experience and we hope to have you back for any future needs.
"Good experience, I bought Mini Countryman. Ruby, she's..." Good experience, I bought Mini Countryman. Ruby, she's very nice person, very helpful. Ask for her.
Business response:
Hello, congratulations on purchasing your Mini Countryman and thank you for these kind words about our team member, Ruby!
"Went in for an oil change. An oil leak was discovered..." Went in for an oil change. An oil leak was discovered and was promptly scheduled to come in and have it addressed. I have a lot of trust on their service department and employees.
Business response:
Jose, thank you for taking the time to review us! We greatly appreciate your kind remarks and are pleased to know that you feel you can place your trust in us. Please reach out if you need anything.
"Excellent diagnostic, prompt and accurate estimate, and..." Excellent diagnostic, prompt and accurate estimate, and the work done quickly, all as promised. Nice folks, too
Business response:
Hello, thank you for this short and sweet review! We are pleased to know you had an accurate and timely service experience here at MINI of Ramsey and our team looks forward to having you back for any future needs.
"Service is great all the service advisor are friendly and..." Service is great all the service advisor are friendly and honest …I’ve been buying and selling cars for25 years and it’s the best service …..
Business response:
Hello, thank you for this kind review of our team and our services. We are pleased to know this has been one of your best experiences yet and we look forward to having you back at MINI of Ramsey in the future.
"The GoodGot a fair price for a very good pre-owned car..." The Good Got a fair price for a very good pre-owned car at this dealership. Salesperson, Ruby was nice and responsive. The not so Good I did not like is the surprise, bogus tire "nitro-fill" charge of $199 that I was never told about and was forced to pay. VIN number on the purchase agreement was wrong,which I caught before signing - so big mistake there. Agreed price was wrong by couple hundred dollars on purchase agreement, which I caught before signing. Confusion... read more
Business response:
Hello, thank you for taking the time to share this honest feedback. While I'm pleased to know you enjoyed your overall experience, and are happy with your purchase, I would like to apologize for these hiccups along the way and assure you this feedback will be shared with our team.
"Great customer service, great speed of service. Handled..." Great customer service, great speed of service. Handled my warranty service amazingly well. Will definitely be coming back.
Business response:
Hello, thank you for this excellent review. Our team is pleased to know you will be returning to MINI of Ramsey for all your future needs and we look forward to having you back!
"Everything was done in a professional and nice way. I..." Everything was done in a professional and nice way. I was shown the problem in a fashion that I could understand.
Business response:
Hello, thank you for this short and sweet review of our service team! We are pleased to know they were professional and informative and we hope to see you again soon.
"This dealership has.excellent customer service, great..." This dealership has.excellent customer service, great coffee and a nice seating area for waiting! It's also very clean!
Business response:
Hello Mel, thank you for taking the time to share your experience here at MINI of Ramsey. We are pleased to know you had a comfortable wait and hope to have you back for any future needs!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 3,698 reviews.
When is MINI open?
MINI is closed now. It will open on Monday at 7:30 a.m.