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MINI
- Automotive
- Annapolis, MD
About this business
Location details
21 Old Mill Bottom Rd, Annapolis, MD, 21409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I am extremely happy and satisfied with my decision to..." I am extremely happy and satisfied with my decision to purchase from BMW of Annapolis. I saw a vehicle I liked online and so I read the reviews and saw that Andy Alexis was highly recommended so I asked for him when I called, and I am glad that I did! Not only is he very kind and patient, but he is very knowledgeable and helped me make my purchase process incredibly smooth especially since I was driving four hours one way to pickup the vehicle. I highly recommend vi... read more
Business response:
Thank you, Gigi, for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
"Very pleased with the service department. The services..." Very pleased with the service department. The services performed were exactly as promised, they were prompt and also cleaned my vehicle. Well done to the team!!
Business response:
Thank you for your kind words for our staff! We thank you for your business and look forward to your next visit!
"I had the pleasure of working with Andy Alexis. He kept..." I had the pleasure of working with Andy Alexis. He kept me informed while I waited for my car to get delivered. I’m actually jealous of my husbands BMW and I think my next car is going to be a BMW. I will be sure to reach out to Andy when it’s that time for me to buy another car
Business response:
Thank you for your kind words! We'll be happy to pass your positive feedback to Andy. We thank you for your business and look forward to your next visit!
"I used the service center for this dealership. It was a..." I used the service center for this dealership. It was a very pleasant and professional experience. The oil change price was great and they washed my car for me as a surprise plus!
Business response:
We are very happy to hear that we were able to provide you with a quick and enjoyable service experience! Thank you for your business and look forward to your next visit!
"I received excellent customer service from the service..." I received excellent customer service from the service person to the technician that worked on my car. I would recommend BMW for service or for sales.
Business response:
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!
"Great communication throughout the process. Courteous and..." Great communication throughout the process. Courteous and professional. Very pleased with all aspects of the service. Very accommodating regarding appointment availability. I’ve been a loyal customer for years because of Ben Allen in sales and service reliability.
Business response:
Thank you Anita for your kind words! We are so glad we were able to provide you with a great experience! We'll be happy to pass your positive feedback to Ben. Please let us know if there is anything else we can help you with. We look forward to your next visit!
"Service advisor was extremely knowledgeable and helpful...." Service advisor was extremely knowledgeable and helpful. Dontae Butler was very patient with all my questions and took time and effort to check with technical staff to answer a complex one. His answers reflected excellent experience
Business response:
Thank you Jim for your kind words! We are so glad we were able to provide you with a great experience! We'll be happy to pass your positive feedback to Dontae. Please let us know if there is anything else we can help you with. We look forward to your next visit!
"Justin and team are awesome, love the dealership! Very..." Justin and team are awesome, love the dealership! Very efficient, customer friendly service. Very pleased with our 335I. Hi to Ben Allen from Bill Fensterer... thank you
Business response:
Thank you for your kind words! We'll be happy to pass your positive feedback to Justin. We thank you for your business and look forward to your next visit!
"Nick at BMW service was extremely helpful and efficient...." Nick at BMW service was extremely helpful and efficient. He saved me money too
Business response:
Thank you for your kind words for Nick, we appreciate it!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.6 star rating with 1,495 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.