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MINI
- Automotive
- Rockland, MA
About this business
Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more
Location details
1040 Hingham Street, Rockland, MA, 02370, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Terrible experience Long story ...Short. I wandering how this place got 5 stars instead of zero star. Terrible customer service, lack of information, Alex s the sale person that I spoke to but going nowhere with her lack of information, responding and responsibility. I wouldn't say Stay away from this dealership cuz I haven't talked to other salespeople
buying experience salesman seem disinterested in selling me the car I was looking for. Unusual for a auto dealership
Horrible service Brought my car in for service on May 3rd after setting up an appointment that included a loaner car. When I dropped it off the person told me I wasn't able to get a loaner due to something management did. However at 8:30 am on a Wednesday there wasn't one member of the management team there to talk to. This caused a delay and some embarrassment as the flag was done in error. Never was I contacted when the flag was placed, or when I made the appointment. I asked for a call during the day from a manager to rev... read more
Routine service, not so routine computer upgrade They delivered the car to my house after service when I couldn't stay. Gleaming facility. Primo coffee. Well-washed car. Dry drop off in the midst of quite a down pour.
Worst experience ever For 5 long days I complained about overpricing, customer service, long wait And disrespect to the Director of service Ted. No answer what do evere from him(5 Messages and walk in twice). I was given a written quote for $842 and the next day when we ready to do it the price changed to $1160. The service adviser "CK "said we made mistak and he refused to honor the quoted price. Very bad service and no respect from the manager to return our calls. We were forced to do it with the high price and CK refused ... read more
0 Customer Service Deb from internet department kept calling and mailing to come and see a pre-owned car. When I confirmed appointment and reached, nobody had clue regarding appointment nor they had any car in that model. Salesman was more interested in selling a new car. Deb never followed up after that day.
Worst service department Worse dealership for bmw that I have even done business with. I have owned 7 bmw since 2012 and I have gotten more excuses from this dealership than I ever had. They can pick up a vehicle and cat return it and then leave you car less unless you call and speak to the service manager. CK IS THE MOST NON CUSTOMER SERVICE SERVICE ADVISOR I HAVE EVER MET AND HAS NO COMMUNICATION OR PEOPLE SKILLS.
Dr. Diego Ecurra Your people minus the receptionistthat may look very but has not a customer oriented mentality, needs to welcome and give a big smile instead of looking like she is a VIP and not the customer
My first experience at South Shore BMW I thought that my first experience at your dealership was a little bit of a mixed bag. I felt that walking in to speak to your receptionist who appeared to be busy viewing her shopping catalog was a little inappropriate, especially when she seemed a little bothered by my asking for the service department. However, as far as your service representative (I had Cosmas ) and your service technicians, I found them all to be very receptive, professional and exceedingly helpful. I would give t... read more
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,520 reviews.
When is MINI open?
MINI is closed now. It will open at 8:00 a.m.